1 ORGB 601: Human Interfaces XXXXXXXXXXWinter: 2 XXXXXXXXXXDr Hiran Roy Team Project Assignment: Designing Effective Teams (20%) Course: ORGB 601: Human Interfaces In your team project assignment, you...

Redesigning teams


1 ORGB 601: Human Interfaces Winter: 2021 Dr Hiran Roy Team Project Assignment: Designing Effective Teams (20%) Course: ORGB 601: Human Interfaces In your team project assignment, you will provide a proposal to a senior manager of your selected organization (past or present organization) for how to improve team effectiveness in this organization. Your group will work as a consultant for this organization. The proposal can be organized like a memo. Your proposal should be organized as follows: 1. A brief summary of the problem or opportunity related to the organization. Please specify the level of analysis. The analysis could be: all teams in the organization, teams in one division, or a particular team. 2. Identify the root causes of the problems or explain why you think there is an opportunity to use teams in a new way. For example: a. What was going on at the individual, team, and organizational levels? b. Were people under a performance or providing mindset instead of a learning mindset? Why? c. Were teams launched? If not, why not? d. Were personality, cognitive, leadership style, and/or demographic differences raised and productively used? e. Was the team creative? Why not? 3. Apply any other concept that you might address these problems or craft teams to effectively address a new opportunity. a. What are your specific recommendations (should be realistic and timing into account [e.g., short-term vs long-term actions])? Reasoning? Alternatives? b. How should your recommendations be implemented? What are the priorities? For example, how and when should poorly performing team be relaunched? How can you use diversity in that organization? How can you foster creativity? Assignment requirements and format style The following format is applied for this assignment: • You need to have a minimum of (10) and maximum of (12) pages in length excluding cover page, references, exercises, any diagrams, or appendix. • 12-point font, normal margins, double-spaced, and font type: Times New Roman. • All paragraphs must be indented 5 spaces an all pages must be paginated. • No TYPOS, grammar, or spelling errors. • All the references and in-text citations should be APA (7th ed.) style format. • Any paper found to have used sources not cited or have directly pastes materials is a form of plagiarism. • All references must be from academic journals and should be under 10 years of old. • You will upload the paper on MyUCW portal via Turnitin under “Submission of Final Team Project”. 2 ORGB 601: Human Interfaces Winter: 2021 Dr Hiran Roy • Assignments that are received by the instructor after the time they are due will be considered late. Please note that the 10% per day late penalty is a minimum standard and cannot be reduced or eliminated. • The Turnitin similarity score: • Acceptable range is up to 20% (University policy is 15%). • Do not directly copy the assignment question, this will increase your similarity score. • Between 20 to 30%, there will be deduction of up to 30% of your grade depending on the grade. • Over 30%: Will receive a grade of “F (Fail)” automatically. • You only get one chance to submit your assignment through Turnitin. • If you use Grammerly as an initial check for similarity score, remember that Turnitin will add a minimum of extra 15%-20% to the score you get from Grammerly so don’t trust it. • How to lower the similarity scores • Do not directly quotes from references (not even one sentence). Always paraphrase everything and include proper citation. • If you do a poor job of researching for references, you will include many references that other students have already used, thus you will end up to increase your similarity score. • If it is taking you to look only 30 minutes to find a particular reference, chances are very high that previous students have already used those. So if you use the same reference, it will increase your similarity score. • Avoid searching through Google. • Go to the library (not just UCW but also other libraries) and search for journal articles and books. • Search for online journal articles from scholarly portal (i.e., Google scholar). • Consequences of Plagiarism • 1st offence: Zero on the assignment and one strike on your permanent student record. • 2nd offence: Automatic failure of the course. • 3rd offence: Expelled from the school. • Trouble with Turnitin submission • Please note that I do not have authority over the Turnitin system. If you experience with Turnitin submission please contact to the IT department. • If you submit your assignment at the last moment and experience submission problems, there is nothing I can do for you. So it is really a good idea to submit your assignment couple of days before the due date so you still have time to fix it if you experience submission problems. • Email on the weekends with problems • I am sure that you don’t like receiving work emails on the weekends and that is the same for me so I will reply back on Monday. 3 ORGB 601: Human Interfaces Winter: 2021 Dr Hiran Roy • Remember “relative grading” (competition) and your grades will follow this distribution • Assuming class size is 20 students. Abstract (1page) Introduction (1 page) Problem Fiberhome company is an International telecommunication company that execute many infrastructure projects in different countries. Implementation of each project is divided into two phases: 1- First the pre-sale team need to analyze the project and communicate with customers to confirm every requirements of that project. After receiving the project, the after-sale team should implement that project and by fulfill every requirement of the project and obtaining approval of the costumer, pre-sale team can collect one of the after-sale team which responsible for commissioning of the new devices has 6 members, two of the experienced and the other are recently added. There are several conflicts both in the this after-sale team and with the pre-sale team. according to KPI of the last 6 months of 2020 they had the lowest KPI among all the six teams in the office. This commissioning team have a key role for the projects delivery and obtain satisfaction of costumers. Fiberhome costumers are recently complain about the inferior quality of the commissions and delay for delivering project, since there is already a schedule for every project and postponing those schedules will impose a huge loss to costumers. There are several conflicts and obstacles that the commission team need to address. This team is formed from 6 telecommunication engineers, two of them are experienced and four of them are recently start their career in this industry. Most of the work are on the two experienced engineers, and they are always complaining about the burden of the workload. The unexperienced engineers are disorder, and they still did not learn to work independently. Although two of them already replaced before but this problem is remained unsolved. Another issue is related to communication between commission team and other teams in the office. Since there are no one in this team eager to handle reporting the progress of the project and get feedback from the costumer, most of the communication with costumer is going through pre-sale team. Considering the pre-sale teams is not efficient in the technical subjects and cannot peruse costumers about technical issue, it makes an immense misunderstood between Fiberhome and the costumer. Hence, there is always a void for technical cooperation between two parties. Fiberhomes’ managers want to resolve these problems which mostly related to the maintenance team, our team which include of four members is responsible to give solutions and suggestions, thus those issues which this team face it now can be overcome.