After selecting an organisation (hotel) of your choice, carry out research into room division operation. Using your research, produce a written report of your findings which should includes1.1 Discussion of accommodation and front office services for different organisations1.2 Analysis of the roles and responsibilities of a range of accommodation and reception services staff1.3 Discussion of legal and statutory requirements that apply to rooms division operations1.4 Evaluation of services provided by the rooms division in a range of hospitality businesses2.1 Assessment of the importance of the front of house area to effective management2.2 Discussion of the key aspects of planning and management of the front of house area for a given hospitality operation2.3 A critical discussion of the key operational issues affecting the effective management and business performance of the front office area for a given operation3.1 Assessment of the importance of property interiors and design to effective management3.2 Discussion of the critical aspects of planning and management of the accommodation service function for a given hospitality operation.3.3 Analysis of the key operational issues affecting the effective management and business performance of the accommodation service function for a given operation function for a given hospitality operation.
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