Assessment 2 – Written or Oral Questions 1. List some of the indications or clues that may arise due to conflict in the workplace. (2 marks per suggestion, max 6 marks) 2. In order to manage conflict,...

Assessment 2 – Written or Oral Questions
1. List some of the indications or clues that may arise due to conflict in the
workplace. (2 marks per suggestion, max 6 marks)
2. In order to manage conflict, there are four components that must all be
managed. What are they? (4 marks)
3. Recruitment is costly, list some of the costs that comprise recruitment.
(2 marks per suggestion, max 6 marks)
4. Describe some of the ways to manage goals to overcome conflict.
(2 marks per suggestion, max 6 marks)
5. How would you collaborate with managers in other sections to determine
future human resources needs? (3 marks per suggestion, max 9 marks)
6. What is a position description analysis?
(2 marks per suggestion, max 6 marks)
7. What are the guidelines when advertising a position?
(1 mark per suggestion, max 4 marks)
8. Name the relevant legislations that are necessary when preparing
advertisements. (1 marks per suggestion, max 5 marks)
9. What are the benefits of “open probes.” Explain the key words that help you to
assemble an open probe account. (1 mark per suggestion, max 3 marks)
10. There are various types of questions, which are used in an interview. They
have been listed below – provide a brief explanation of each.
a. Credential Questions (1 mark)
b. Technical Questions (1 mark)
c. Experience-based Questions (1 mark)
d. Situational (Hypothetical) Questions (1 mark)
e. Opinion Based Questions (1 mark)
f. Behavioural Descriptive Interviewing Questions – Principle (1 mark)
(total 6 marks)
11. There are many different tests that can be used in staff selection. Give an
example of at least two. (2 marks per suggestion, max 4 marks)
12. Referees often shed further light on the attributes of shortlisted candidates.
Give some examples of typical questions asked when employers do a
reference check. (2 marks per suggestion, max 6 marks)
13. What are the most critical points to discuss with the candidate when offering
the job? (2 marks per suggestion, max 4 marks)
14. What is the best practice to follow when notifying unsuccessful candidates?
(2 marks per suggestion, max 4 marks)
15. What information should the letter of appointment contain or seek to obtain
from the successful candidate? (1 mark per suggestion, max 5 marks