Case Study Lyric is a wholesale and retail clothing business which was born from the passion of two High School friends called Mary and Rachel. The business idea was already doing great within their...

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Case Study



Lyricis a wholesale and retail clothing business which was born from the passion of two High School friends called Mary and Rachel. The business idea was already doing great within their circle of family and friends, so they decided to start an online enterprise selling their garments.


Our mission is to deliver a quality product with exceptional price-value and superior customer service.”


Also, Mary and Rachel agreed on the core values ofLyricas follows:


· Sell the highest quality products available.


· Satisfy, delight, and nourish our customers.


· Support team member excellence and happiness.


· Create wealth through profits and growth.


· Serve and support our local and global communities.



Lyrichas grown and now has a staff of 35 people as well as three retail shopfronts and a warehouse. Its Human Resources department is establishing various work processes. Among them are processes for workplace collaboration between employees and managers. They know how important it is to facilitate employees' contributions and to having managers and staff work together to create processes that will achieve desired outcomes and at the same time, foster healthy working relationships. It's part ofLyric's core values - "team member excellence and happiness."


The Human Resources department's roles include:


· maintaining employee records and payroll


· performing other administrative tasks as part of its role in staff resourcing


· acknowledging that direct work with personnel requires collaboration with managers in employee conflict management as well as in disciplinary procedures with employees


· acknowledging that managers must participate in performance management


· acknowledging manager roles in assisting with organising and facilitating training and professional development


· managing rehabilitation and return-to-work programs in direct liaison with staff, management and any relevant health professionals


· running a well-being program for all staff to access including health advice, workshops, and support.





Task 3


Workplace collaboration facilitates happier work relationships and provides consistency in the actions that are taken and the messages given out by your organisation. Any action should be managed with an appropriate process outlining how something is to be done, that is, the steps to take to achieve the desired end result.


Employees need to know how they should interact, how they can communicate and be guided to achieve a joint purpose. Organisations should use workplace collaboration when developing suchprocesses,procedures,protocolsandconventions. Examples of these would include:


· Customer sales


· Ordering and purchasing


· Performance reviews


· Work planning and scheduling


· Work health and safety.


Your task is to refer to the CASE STUDY, download and complete this Workplace collaboration template:
Workplace collaboration template




Answered 4 days AfterJul 23, 2022

Answer To: Case Study Lyric is a wholesale and retail clothing business which was born from the passion of two...

Deblina answered on Jul 27 2022
74 Votes
1. From the CASE STUDY - Workplace collaboration, identify five processes or procedures that should be developed from the Human Resource department’s roles.
    
Example
    
Staff well-being program.
    
1
    
Overseeing the disciplinary action of the employees.
    
2
    Managing the employees and employee relationship in the organization.
    
3
    Creating a rewar
ding culture in the organization.
    
4
    Onboarding and ongoing training and development of the employees in the organization.
    
5
    Performance Management, Recruitment and Hiring of the organization.
2. As a leader, you should establish parameters for collaborating with your team, including the frequency of meetings, how people work together, how information is shared and who is responsible for which tasks.
What exactly is collaboration? Identify five factors of workplace collaboration.
    
Example
    
Support and assistance from team members when needed
    
1
    Collaboration is the working practice where the individuals work together for a definite and the common purpose in order to achieve the organisation objectives and enables the individuals to work as a whole for a common and the defined purpose of the business. It is effective with in the work spaces and enhances the performance of the employees by auditing their capabilities and enhances the performance. Awareness and motivation is a collaboration that is a part of the working entity with a shared purpose. It also ensures the aspect of self synchronization that makes all the individuals in the organisation aware about the aspects that are going on with a relevant reflection and engagement. It also includes relevant actions and reciprocity with an effective participation for negotiation and achieving the central theme of the contractual collaborative effort.
Example: Motivating and making the team members aware about the present condition of the organization and ways to work for the company.
    
2
    Making the employees realize about their personal goals and aligning them with the goals of the organization.
    
3
    Making them aware about the collaborative award of the employees in the organization.
    
4
    Recognizing the strength of the employees and directing them towards the purpose of the organization.
    
5
    Encourage the risk taking to realize the windfall gains in the organizational outcomes.
3. The scenario for the following questions is that you have met with staff and worked together to clearly set out the processes that are managed by the Human Resource department. You now describe how ongoing consultation and collaboration sessions for managers and employees could be facilitated. You want employees to know their input matters and you want them to continue to contribute to their work roles.
    a. What would you do to ensure that employees interact with management in a collaborative or consultative way
ongoing?
    The collaboration with the employees is one of the critical aspects of the successful business. It is effective to ensure a collaborative practice in the workplace to witness the increase levels of trust and a more engaged workforce with an improved performance. It is effective that the employees must share the company’s vision over and over again to bring the people together under one common goal and what together to make it happen. The employees have a reason to show up each day and get passionate about their work. This ensures the collaborative approach of the workplace practices. It also enhances the communication within the organisation. An enhanced and improved communication without a gap and a proper facilitating of the flow...
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