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CHCDIV001Work with diverse people
Knowledge Questions v1.0 (2016/10/27)
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CHCDIV001Work with diverse people
Name
Harleen kaur
Email address
[email protected]
Assessment
Knowledge questions
Carefully read through each question posed. Reflect on your learning unit and your own research. In your response, you should use terms and phrases that you defined in your previous assessment. In order to fully demonstrate your knowledge in this area of study, you should aim to present 180 words for each response. A minimum of 150 words for each response is required.
Please note: Where the word count is not met, your submission will be returned to you for re-working.
1. Your practice has just employed a dental assistant who is profoundly deaf. As you are the senior assistant at the practice, your manager has asked that you mentor this person to ensure their smooth transition into the business. While you have mentored other new employees in the past, you have never experienced working with a deaf person. What strategies will you use in order to reflect on your own beliefs and values and ensure that the new person receives all the assistance they need?
It is difficult to communicate with the deaf people. There are certain strategies, which can be adopted for providing assistance to the new person. It is necessary to learn certain gestures and common signs to communicate with the deaf person. Certain changes need to be done in own behaviour so that person can feel comfortable. To begin with I will speak softly and slowly so that deaf person can easily read the lips to understand the things. Important instructions can be given in the form of notes so that person can easily understand everything. It is necessary to assure that deaf person has complete attention towards me so that they can read or see the message I am delivering to them. I know it is tough for deaf person to handle the situation or learn from others so I start with easy things to develop the repo with him. This can develop the communication relationship with assistance so that instructions can be understood by assistant.
2. Your practice has made a commitment to embrace diversity, and management is eager to demonstrate how they are promoting and acknowledging difference. Your supervisor has asked you to attend a diversity meeting with other team leaders and would like your input about what to include in a diversity policy. Outline the types of inclusions that should be in that policy.
Diversity has become very common in workplace all over the place. It is necessary to maintain and manage diversity which can be done by practicing diversity policy. There are some important aspects, which need to be included in the diversity policy such as development of the workplace, in which all the person can work in peaceful environment irrespective of their caste, gender, religion, ethnicity or spiritual belief. All people must be treated equally. There should be strong anti-discrimination law to protect employees from discrimination. Encouragement must be given to all the employees to work as a team. All employees must participate in equally in the organisation and act as part of team. There must not be disparity between employees due to their personal belief. Management must not force their belief on employees. Apart from this, all the employees must be given equal respect and opportunity to grow in the organisation. Equal chance must be given equal chance to achieve success or to adapt in the workplace environment.
3. Imagine that you have been transported to a place in the world where the culture, language, traditions, values, beliefs and practices, food, dress, gender roles, religious beliefs, individual rights, family roles, and child rearing practices are completely different to your own. You are required to live in this place for six months without any contact with your home or family.
Describe how you might...