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An Approach to the Delivery of a Project
MULTICULTURAL CUSTOMERS IMPACT ON HOSPITALITY INDUSTRY
It is very important for restaurants and cafes to be focused on its customers.
The situations while dealings with the multicultural customers at restaurants should not be avoided.
A multicultural aspect of a restaurant means offering a complete extensive variety of food and services.
Introduction
In the contemporary surrounding, it is very important for restaurants and cafes to be focused on its customers. Identifying the needs and desires of customers which leads to their augmented preservation and satisfaction are immensely important in the hospitality industry. The situations while dealings with the multicultural customers at restaurants should not be avoided. A multicultural aspect of a restaurant means offering a complete extensive variety of food and services so that the customer can choose as per their wish from the options that is presented by the restaurant without any hesitations. The overall satisfaction of customers is gained by three main attributes: food, service and setting and lead to repeat patronage.
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Few purposeful modifications to the restaurant are needed to stimulate diversity.
Promotion of diversity can make the hospitality sector more inclusive.
It is not too complex to be more inclusive in the restaurant.
Multicultural Aspects Promotes Diversity
It is easy to let the marketing, business ideal and drills of hiring as they are if the restaurant is running successfully. However, a few purposeful modifications to the restaurant are needed to stimulate diversity. Promotion of diversity can make the hospitality sector more inclusive. Adding to the potential of the restaurant, new and multicultural customers and advantage over contemporaries will lead in improvement of restaurants culture and environment. It is not too complex to be more inclusive in the restaurant, some intentional actions needs to be taken. These actions can include small alterations while hiring procedures, marketing and staff training that can have great impact (Rosa, 2019).
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The land of America is consistent in becoming more diverse.
With the expansion of its minority communities which adds to multicultural factor in the state.
Great probabilities for a restaurant to increase its diversity if it has been prosperous and popular to a specific audience in marketing.
Diversity in the Hospitality Industry of America
The land of America is consistent in becoming more diverse along with the expansion of its minority communities which adds to multicultural factor in the state. There are great probabilities for a restaurant to increase its diversity if it has been prosperous and popular to a specific audience in marketing. It will be appealing to more people and possibly fetch new customers of multiple cultures to the restaurant which contributes enormously to the business. A larger customer support, bigger profits and a restaurant which is genuinely loved by the multiple communities can be achieved by this (Manoharan and Singal, 2017).
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An impression of the restaurant is promptly given through its food products and menu.
If these food products are not diverse, restaurant may inadvertently alienate its prospective customers.
Inclusion of certain multiple cuisines can come to its rescue.
Multicultural Aspect in Food Products
An impression of the restaurant is promptly given through its food products and menu. If these food products are not diverse, restaurant may inadvertently alienate its prospective customers. Inclusion of certain multiple cuisines can come to its rescue. Particular cultures prefer their cultural dishes especially when they are away from their home. So, adding these cultural dishes will make these customers embraced by the restaurant. Customers of diverse cultures will always feel welcomed when efforts to incorporate the food of their likings are served in the restaurant (Garzone, 2017).
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To promote inclusion within the restaurant is not the only method of expanding the menu of the restaurant.
The physical menu is the one that also requires attention.
Dish is more accustomed and familiar to the customers of the similar culture.
Expansion of Physical Menu
To promote inclusion within the restaurant is not the only method of expanding the menu of the restaurant but the physical menu is the one that also requires attention. For instance, if a restaurant is located in a community where the population speak in multiple languages, all of them should be considered while planning the menu...