Critically evaluate and analyses a process and provides recommendation on how the process can be improved. its under operation management. prescribed textbook operations and process management 4th edition .authors are Nigel slack, Alistair Brandon-Jones, Robert Johnston , Alan Betts . minimum six references from text books,journal articles, industry reports or company websites. should include process performances objectives ,process mapping task precedence .throughput cycletime and work in process etc. must have 2 to 3 tables or figures
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