Details of AssessmentTerm and Year4, 2021Time allowedDraft Week 6, Final Week 7Assessment No1Assessment Weighting100%Assessment TypeWritten Responses, Case Studies and...

Details of Assessment
    Term and Year
    4, 2021
    Time allowed
    Draft Week 6, Final Week 7
    Assessment No
    1
    Assessment Weighting
    100%
    Assessment Type
    Written Responses, Case Studies and Portfolio of Evidence
    Due Date
    Draft Week 6, Final Week 7
    Room
    Zoom
    Details of Subject
    Qualification
    BSB50820 Diploma of Project Management
    Subject Name
    Project Human Resources Management
    Details of Unit(s) of competency
    Unit Code (s) and Names
    BSBPMG534 Manage Project Human Resources
    Details of Student
    Student Name
    
    College
    
    Student ID
    
    Student Declaration: I declare that the work submitted is my own and has not been copied or plagiarised from any person or source. I acknowledge that I understand the requirements to complete the assessment tasks. I am also aware of my right to appeal. The feedback session schedule and reassessment procedure were explained to me.
    Student’s
Signature: ____________________
Date: _____/_____/_________
    Details of Assessor
    Assessor’s Name
    TAUFIQ ANWAR
    Assessment Outcome
    Assessment Result
    |_| Competent |_| Not Yet Competent
    Marks
     /100
    Feedback to Student
Progressive feedback to students, identifying gaps in competency and comments on positive improvements:
    
    Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student.
|_| Student attended the feedback session.
|_| Student did not attend the feedback session.
    Assessor’s
Signature: ___________________
Date: _____/_____/________
    Purpose of the Assessment
    The purpose of this assessment is to assess the student in the following learning outcomes:
    Competent
(C)
    Not yet Competent
(NYC)
    1.1 Identify resource requirements for each project task
    
    
    1.2 Match skills and knowledge of individuals and groups with project tasks
    
    
    1.3 Allocate personnel to the project according to planned work outputs and project timeline
    
    
    1.4 Support performance of personnel using human resources management (HRM) methods and tools
    
    
    2.1 Define and communicate clear project role descriptions to organisational personnel
    
    
    2.2 Plan and implement training and development of project team members
    
    
    2.3 Measure individuals’ performance against agreed criteria and initiate actions for shortfalls in performance
    
    
    3.1 Implement processes for improving individual performance and overall project effectiveness
    
    
    3.2 Monitor and report, for remedial action, internal and external influences on individual and project team performance and morale
    
    
    3.3 Implement procedures for interpersonal communication, counselling, and conflict resolution
    
    
    3.4 Identify and manage inter-project and intra-project resource conflict
    
    
    4.1 Disband project team according to organisational policies and procedures
    
    
    4.2 Identify and document human resource issues and recommended improvements
    
    
    Assessment/evidence gathering conditions
    Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student can only achieve competence when all assessment components listed under “Purpose of the assessment” section are recorded as competent. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment.
    Resources required for this Assessment
    Weekly eLearning notes relevant to the tasks/questions should be read prior to undertaking the assessment.
    Instructions for Students
    Please read the following instructions carefully
· This assessment must be completed |X| In class |X| At home
· The assessment is to be completed according to the instructions given by your assessor.
· Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within two weeks of the assessment due date. All other feedback will be provided by the end of the term.
· Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
· If you are not sure about any aspects of this assessment, please ask for clarification from your assessor.
· Please refer to the College re-assessment for more information (Student Handbook).
    ASSESSMENT TASKS
    There are two tasks to complete for this unit of competence:
Task 1 – Written responses
This activity has been designed to assess your knowledge and understanding of managing project human resources within projects.
This task consists of questionnaires which reflect the knowledge of project management (PMBOK). The responses should include the following:
· Must be relevant to your project as stated in BSBPMG530 Manage Project Scope, unless otherwise stated. Responses should link to the theoretical aspects of project human resources management followed by relevant experience / exposure of your nominated project you recently or are currently working on to progress both your studies and your projects simultaneously. Your response to the questionnaires must relate to the same project topic chosen for BSBPMG530 Manage Project Scope subject unit.
· However, if you have started with this subject topic as an initial attempt of this course, you must negotiate and discuss with your Assessor to consider a project that you recently or are currently working on or a project that you have worked in the past.
· If workplace project exposure does not apply to you, you must negotiate with your assessor to use a scenario/case study examples that you will find on e-learning. However, case study examples are a suitable substitute where workplace examples cannot be provided. Case studies are available on e-learning. Theory answers without reference to your experience will not be assessed as satisfactory
· Demonstrate that you can or have applied what you have learnt to your project, regardless of whether you have undertaken all the performance requirements in your workplace
Task 2 – Portfolio of Evidence
The portfolio of evidence comprises the assessment of the application of your project human resources knowledge. You will need to demonstrate your human resources management skills applied to a project which is based on the project you have chosen for BSBPMG530 Manage Project Scope subject unit. It should state relevant experience / exposure of your nominated project you recently or are currently working on to progress both your studies and your projects simultaneously.
If you have started with this subject topic as an initial attempt of completing this course, you must negotiate and discuss with your Assessor to consider a project that you recently or are currently working on or a project that you have worked in the past.
If workplace project exposure does not apply to you, you must negotiate with your assessor to use a scenario/case study examples that you will find on e-learning. However, case study examples are a suitable substitute where workplace examples cannot be provided. Case studies are available on e-learning.
To such a degree you must negotiate with your assessor to use a scenario/case study examples that you will find on e-learning.
Your nominated project must be agreed between you and your Assessor so that its methodology, tools and techniques accommodate to the performance requirements of each Unit of Competency prior to start of work on the unit.
Some of the tasks have been developed as a reflection of gaining feedback and ideas on methods, plans, strategies, standards, team effort and inputs of project team members through verbal interactions that may occur in a real-life project environment situation whilst managing human resources with a project. Students are encouraged to conduct those tasks by interacting with classmates and stage a real-life work environment to brainstorm and generate an understanding of the project requirements.
Your project must comprise:
· a comprehensive, detailed and integrated project management plan
· formal communications plan
· a devoted and project-based budget
· formal and planned involvement with a wide range of stakeholders
· a documented risk, issues and change-management methodology
· a quality plan with assurance and control processes
· a project team-based environment.
Evidence of the following is important:
· demonstration of human resources management for several complex projects
· knowledge of human resources management plans, tools, issues and likely challenges
To achieve competency, you are required to demonstrate knowledge, skills and experience to:
Performance Evidence
Evidence of the ability to:
· plan and allocate human resources to a project
· identify and organise project personnel training and development
· manage project personnel to achieve project outcomes
· apply human resource management (HRM) methods, techniques and tools to the project.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once
Knowledge Evidence
· To complete the unit requirements safely and effectively, the individual must:
· summarise human resource management (HRM) methods, techniques and tools
· explain strategies for managing project human resources and their application to different situations
· explain processes used to measure individuals' performance against agreed criteria
· explain techniques for managing and improving performance.
· summarise key organisational policies and procedures applicable to this role.
    STRUCTURE AND MARKING CRITERIA FOR ASSESSMENT TASKS:
I. TASK 1 – Written Responses (Total 15 marks for TASK 1)
Q1: Functional and dysfunctional project conflict (5 marks)
Q2: Importance of building relationship (5 marks)
Q3 Tools and techniques for human resources requirements and to build an effective team (5 marks)
II. TASK 2 – Portfolio of Evidence (Total 85 marks for TASK 2)
A. Plan Human Resources (45 marks Total)
1. Resource Matrix (7 marks)
2. Responsibility/Accountability Matrix (7 marks)
3. Responsibility Assignment Matrix (5
4. marks)
5. Manage Conflict Resolution (4 marks)
6. Stakeholder Grid/Power (4marks)
7. Stakeholder Planning (12 marks)
8. Skills Analysis (5 marks)
B. Implement Personal Training and Development (15 marks Total)
1. Performance Indicators (5 marks)
2. Training Need Analysis and Training plan (10 marks)
C. Lead the Project Team (15 marks Total)
1. Tools and Techniques to develop the team (5 marks)
2. External and internal factors influencing project team (5 marks)
3. Actions to minimize human resources impact on project (5 marks)
D. Finalise human resources activities (10 marks Total)
1. Organisational Policies and Procedures to disband the project team (5 marks)
2. List of human resources issues and recommendations (5 marks)
TABLE OF CONTENT
    Content
    Pages
    Marks
    Marks Achieved
    TASK 1 – Written Responses (Total 15 marks for TASK 1)
    Q1: Functional and dysfunctional project conflict
    
    5
    
    Q2: Importance of building relationship
    
    5
    
    Q3 Tools and techniques for human resources requirements and to build an effective team
    
    5
    
    TASK 2 – Portfolio of Evidence (Total 85 marks for TASK 2)
    A. Plan Human Resources (45 marks Total)
    1. Resource Matrix
    
    7
    
    2. Responsibility/Accountability Matrix
    
    7
    
    3. Responsibility Assignment Matrix
    
    5
    
    4. Manage Conflict Resolution
    
    4
    
    5. Stakeholder Grid/Power
    
    4
    
    6. Stakeholder Planning
    
    12
    
    7. Skills Analysis
    
    5
    
    B. Implement Personal Training and Development (15 marks Total)
    1. Performance Indicators
    
    5
    
    2. Training Need Analysis and Training plan
    
    10
    
    C. Lead the Project Team (15 marks Total)
    1. Tools and Techniques to develop the team
    
    5
    
    2. External and internal factors influencing project team
    
    5
    
    3. Actions to minimize human resources impact on project
    
    5
    
    D. Finalise human resources activities (10 marks Total)
    1. Organisational Policies and Procedures to disband the project team
    
    5
    
    2. List of human resources issues and recommendations
    
    5
    
    Total
    
    100
    
The learner is required to update and adjust the page numbers and topics based on the amount of their content and the responses made to each task.
Last Updated 10 Sep 2021
    Task 1 – Written Responses
(BSBPMG515 – 1.1-1.4,2.1-2.5,3.1-3.2, PE 1-4, KE 1-4)
Answer the following questions in the appropriate spaces below:
All responses must:
This activity has been designed to assess your knowledge and understanding of managing project human resources within projects.
This task consists of questionnaires which reflect the knowledge of project management (PMBOK). The responses should include the following:
· Must be relevant to your project as stated in BSBPMG530 Manage Project Scope, unless otherwise stated. Responses should link to the theoretical aspects of project human resources management followed by relevant experience / exposure of your nominated project you recently or are currently working on to progress both your studies and your projects simultaneously. Your response to the questionnaires must relate to the same project topic chosen for BSBPMG530 Manage Project Scope subject unit.
· However, if you have started with this subject topic as an initial attempt of this course, you must negotiate and discuss with your Assessor to consider a project that you recently or are currently working on or a project that you have worked in the past.
· If workplace project exposure does not apply to you, you must negotiate with your assessor to use a scenario/case study examples that you will find on e-learning. However, case study examples are a suitable substitute where workplace examples cannot be provided. Case studies are available on e-learning. Theory answers without reference to your experience will not be assessed as satisfactory
· Demonstrate that you can or have applied what you have learnt to your project, regardless of whether you have undertaken all the performance requirements in your workplace
You will need to complete the relevant templates from each knowledge area which are provided, you may use templates from the text or from your workplace that provide evidence of your competency.
<50% marks of the allocated marks for the questions and answers in Task 1, will be given for providing theoretical aspect and remaining 50% marks for providing the relevancy on how the information fits in within your project management functionalities. However, Assessor to assess if relevant theory and reflection of the student’s nominated project has been provided by the student as per the requirement of the tasks. Non-relevant answers will be considered not satisfactory >

15 Marks
    Question 1: Explain the difference between functional and dysfunctional conflict on a project. State an example from your nominated project that reflects such conflicts and how can they be managed. (BSBPMG515 –2.1,2.2,2.3, 3.1,3.2,3.3, 3.4, PE 2,3,4, KE 4)
<1 mark for stating the difference, 2 marks for detailed information, 1 mark to demonstrate relevancy to your project with an example and 1 mark to state the resolution. Total of 5 marks> 5 Marks
    
Functional conflict is a type of conflict to reach our specified goals by the efforts of the parties where there are effective elements of the aspect that the efforts can achieve a mutually beneficial outcome. It is a specific characteristic when the parties work together to resolve the conflict in a constructive manner and is very much different from the dysfunctional conflict where the parties attempt to resolve the conflict in a way that harms the others or the bystander. On the other hand, dysfunctional conflict is a type of conflict that occurs when two or more than two groups are involved in coming to an agreement that is not beneficial for all the people who are involved. This type of conflict can effectively cause emotional harm, distress, or may damage the relationships by creating a power struggle. Functional conflict is a productive one and helps to resolve the issues at one hand while the dysfunctional conflict is a destructive one and often leads to further conflict. It is effective to recognise that when the conflict is taking place in the organization in regards to the particular project management it is effective to use functional conflict in order to resolve the issue. 
The project that is taken into consideration for the detailed aspects of the study in handling the entire management processes is the incorporation of the technological aspects in the organization CBSA. CBSA is an organization that provides business solutions to the small and medium firms. Involvement of Technology and other updated software is the latest project that is taken up by the organization. In this aspect any sorts of conflict arising from the project management needs to be addressed with functional conflict.
    Question 2: Why is it important to build a relationship before you need it? (BSBPMG515- 1.1,1.2,1.3, 1.4, 2.1,3.1, 3.3, PE 1,3, KE 2,4)
<1 mark for your response and 2 marks for explanation and 2 marks for detailed information with example from your project. Total of 5 marks> 5 Marks
    
The most effective aspect of building a healthy relationship is that it leads to a mental peace and leads to a cleaner work environment with a positive ambience in the workplace. Building an effective relationship in the workplace can make the work culture freer and can be as effective as fit for extracting positive vibrance for reducing the water pressure and burden in the organization or the workplace. The team members and the other co-workers in the workplace must be free enough so that they...