Hi, this essay is about the performance measurement model, please follow the instructions in A2 Guide. The performance measurement article is attached, also please use Harvard Western SYD for the reference style. Let me know if you have any questions. Have a good day
Stakeholder expectations on sustainability performance measurement and assessment. A systematic literature review lable at ScienceDirect Journal of Cleaner Production 217 (2019) 204e215 Contents lists avai Journal of Cleaner Production journal homepage: www.elsevier .com/locate/ jc lepro Review Stakeholder expectations on sustainability performance measurement and assessment. A systematic literature review Samanthi Silva, Anne-Katrin Nuzum, Stefan Schaltegger* Centre for Sustainability Management (CSM), Leuphana University of Lüneburg, Universit€atsallee 1, 21335, Lüneburg, Germany a r t i c l e i n f o Article history: Received 22 October 2018 Received in revised form 16 January 2019 Accepted 19 January 2019 Available online 24 January 2019 Keywords: Sustainability performance Sustainability assessment Stakeholder Stakeholder theory Sustainability management Sustainability measurement * Corresponding author. E-mail addresses:
[email protected].
[email protected] (A.-K. Nuzum), stefan (S. Schaltegger). https://doi.org/10.1016/j.jclepro.2019.01.203 0959-6526/© 2019 Elsevier Ltd. All rights reserved. a b s t r a c t Various surveys reveal that many stakeholders deem current sustainability performance measurement and assessment approaches insufficient for their needs. In light of the large and growing number of publications, this exposes a major practice-research gap. To explore the gap between the flourishing number of publications and the disappointment of stakeholders, this paper analyzes how current liter- ature on sustainability performance measurement and assessment addresses stakeholder expectations. Based on a systematic literature review, the paper distinguishes stakeholders and their expectations on different roles in the sustainability performance measurement and assessment process: standard setters, process enablers, information providers, impacted stakeholder, decision makers, and addressees. The analysis of individual roles reveals that stakeholder expectations are rarely specifically considered; in particular, expectations of decision makers have received little attention in the literature, so far. This paper systematically categorizes the expectations expressed in the academic literature and critically discusses current gaps. The literature review shows that stakeholder expectations have not been considered in depth, which is a possible explanation for the dissatisfaction of stakeholders with current sustainability performance measurement and assessment approaches. Implications for bridging the gap are drawn, including the need for empirical analyses of expectations relating to different stakeholder roles in sustainability measurement and assessment processes. © 2019 Elsevier Ltd. All rights reserved. Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 2. Sustainability performance measurements and assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 3. Identifying the need for stakeholder perspectives in sustainability performance measurement and assessment (SPMA) . . . . . . . . . . . . . . . . . . . . . . . . 206 4. Methodology: a systematic literature review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 5. Findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 5.1. Diversity of research outlets, contributors and theories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 5.2. Reasons for considering stakeholders in sustainability performance measurements and assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 5.3. Expressions of stakeholder expectations in the literature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 5.4. Mapping stakeholders and expectations along sustainability performance measurement and assessment (SPMA) process phases . . . . . . . . . . 209 6. Discussion: stakeholder roles and expectations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 6.1. Standard setters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .