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Part I: Science and Art
"Selecting the most effective strategy is the science of conflict management; applying it skillfully is the art."
- What do we need to do, in order to achieve the knowledge and attain the skills of Conflict Resolution Management (CRM)?
- Discuss in your answer the different types of conflict: Personal, Substantive, etc.
Part II: Interpersonal Conflicts
Some sources of Interpersonal Conflicts, are:
a. Personal differences (needs, wants)
b. Having to coexist in close proximity
c. Limited resources
d. The quest for power and dominance
e. Differences in beliefs and color (ethnic, race, religion)
of the above (if possible a different item from other postings) and explain if it can be overcome.
- Can we bridge the difference stemming from this type of source, or is it a “lost cause”'?
I need 2-3 paragraphs, APA, 2-3 in-text citations, 2-3 references
All Modules · Shachar, M. (2011). Conflict Resolution Management (CRM) Textbook. · Shachar, M. (2014) Conflict Resolution Management (CRM) PowerPoint Presentations. Module 1 Assigned Readings—Scholarly Journals, including peer-reviewed Guttman, H.M. (2009). Conflict Management as a Core Competency for HR Professionals. People and Strategy. New York: 2009. Vol. 32, Iss. 1; p. 32. Leung, A. S. M. (2008). Interpersonal conflict and resolution strategies; An examination of Hong Kong employees. Team Performance Management. Bradford: 2008. Vol. 14, Iss. 3/4; p. 165.