Lean Manufacturing and/or Service Delivery is a philosophy that predominantly maximizes efficiency while reducing cost, and improving product quality. It also attempts to take an important look at how...

Lean Manufacturing and/or Service Delivery is a philosophy that predominantly maximizes efficiency while reducing cost, and improving product quality. It also attempts to take an important look at how people work in factory or service settings. Further than that, organisations also make decisions regarding the way production of goods and services are organised and therefore process selection and design plays a prevailing role within every system as it can contribute directly to the overall efficiency and effectiveness of operations.  At the same time the application of lean principles within a process design can ultimately benefit the organisation not only in reducing cost but also by improving customer service levels.


Based on the statement above and by taking as an example a product or a service from an industry that you are familiar with, critically discuss the extent to which lean principles can be applied/implemented to a manufacturing/service process design of your choice.