Need to respond to post attached - we need to provide evidence of promptness, critical thinking,...

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Need to respond to post attached - we need to provide evidence of promptness, critical thinking, reflection, and thoughtful application of the concepts. The discussions are meant to apply course concepts and the majority of your content should come from the slides/readings.

Samsung Electronics Samsung Affinity Chart 1 Category # of Issue 123467 Complaint CategoriesScreen Issues CapacitorMother Board/HardwareSafety IssuesLCD Display Audio Review 1xx Review 2x Review 3xx Review 4x Review 5x Review 6xx Review 7x Review 8xx Review 9xxx Review 10x Review 11x Review 12x Review 13x Review 14x Review 15x Review 16x Review 17x Review 18x Review 19xxx Review 20x Review 21xx Review 22x Review 23xx Review 24x Review 25x Review 26x Review 27xx Review 28x Review 29x Review 30x Review 31x Review 32xx Review 33x Totals 20/335/338/336/335/331/33 Count2058651 % 60.615.124.218.115.13.03 Samsung Pareto Chart 2 In looking at my affinity chart, you will see that I used 6 categories for Samsung Electronics and complaints. In regards to the affinity chart, I started out by reading the article and circling or highlighting the categories I have shown in my deck. I categorized originally 11 categories only to realize a few were interlinked and a few were actually outcomes of the root cause. This helped me focus my search into 6 categories and made the counts from there. The categorizations are; screen, audio, motherboard/hardware, capacitor, LCD and safety issues. The Pareto chart follows the affinity chart/diagram and the 6 categories I have chosen to display. From the outset, you can see that there is a very gradual drop off from each category, but also can see that from category screen and category audio, there is a drastic difference in the number of complaints. There is a clear pareto effect between the first two categories Screen and Capacitors, where you can clearly see that they are the biggest areas needed for improvement over the others.

discussion-board-jgweek-2-affinity-diagram-and-pareto-chartfinal-e0be14lu.pptx discussion-board-in-looking-at-my-affinity-chart-q4tet33r.docx

Ananya · Accepted Answer

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Title: Pareto Effect in Business Management
Contents
Pareto Effect	3
Discussion	4
Response	5
Works Cited	7
Pareto Effect
The 80/20 rule or the Pareto effect can be clearly seen from the affinity chart provided. Most of the review’s complaints about screen issues. 20 out of 33 reviews are related to the screen of the products produced by Samsung, which produces to a 60.6% of issue rate. This indicated that the products manufactured by Samsung like mobile phones, televisions, refrigerators, and computer monitors, and other electronic devices need to improve the quality of the display screen, which are applied on then.
On the other hand, the lowest issue rate is seen regarding the audio quality of the products which implies that the management system handling the audio sector of the products are working up to their mark to maintain the high-definition quality. According to Zhu et al., the Pareto effect often produces discriminated data optimally which must be properly analyzed to reach to a result. Few issues are also related to the software or motherboard of the products, which are not high as the screen related issues.
The given affinity chart clearly shows that 80% of the consequences are occurring due to a very less, about 20% of the causes which mainly includes the glitch with the screen. This is also a cost-effective technique to find out the improvement areas of a business through the management systems. In this case, the main are, which needs to be improved, is the screen quality of the products manufactured by Samsung.
It helps to improve leadership skills, time management techniques, cost effectiveness of a product, quality control and assurance, and identify the problem areas effectively which needs to be resolved. This effect is applied in business to increase the profit with less issues and expenditure.  From the affinity chart,

Samsung Electronics Samsung Affinity Chart 1 Category # of Issue 123467 Complaint CategoriesScreen Issues CapacitorMother Board/HardwareSafety IssuesLCD Display Audio Review 1x x Review 2x...

Answer To: Samsung Electronics Samsung Affinity Chart 1 Category # of Issue 123467 Complaint...

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