Subject:BSBMGT403 – Implement Continuos Improvement Deadline: Friday 23 Oct 2020 (mid-day) Word counts: 1,500 words Project 1 · Senior management in your organisation has identified, as part of the...

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Subject:BSBMGT403 – Implement Continuos Improvement Deadline: Friday 23 Oct 2020 (mid-day) Word counts: 1,500 words Project 1 · Senior management in your organisation has identified, as part of the continuous improvement process, a number of improvement activities to be implemented by your team/ division/ section. The improvements will mean some fairly large changes to your work routines and practices. As frontline manager, you are responsible for ensuring that these changes are made and the new targets are met. Unfortunately, one of your team members is very much opposed to the changes. This employee is in a position to influence the other employees. As a result, there is a fair amount of confusion and resistance from the whole team/ division/ section. How will you go about communicating, introducing and managing the improvements so that the employees with whom you work will support them? What tactics would you use to gain the support of the dissenting employee and how will this affect the change processes? How will you use the organisation’s systems and technology to monitor and review any changes or improvements that are made? How will you communicate the outcomes of the change/ improvement activities? How will you know if the service to your customers has been improved? How will you and the team identify further opportunities for improvement? When formulating your answer, consider: · the reasons why people resist change · encouraging people to see the need for change · the concept of ownership · involvement and participation · clear goals and targets · the need for open, honest communication · selling the benefits of change · the development of new skills for employees and the provision of mentoring and coaching · stress · monitoring processes and systems · monitoring tools · evaluation strategies · communicating results
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Answer To: Subject:BSBMGT403 – Implement Continuos Improvement Deadline: Friday 23 Oct 2020 (mid-day) Word...

Payal answered on Oct 22 2021
134 Votes
BSBMGT403
Implement Continuos Improvement
Submitted By –
PURPOSE
The purpose to carry out this activity is to carry out an improvement activity in an Organization, to understand the challenges of change management, adaptability of change in processes w.r.t existing process, possible potential ways to ove
rcome these challenges.
BACKGROUND
We all are moving towards Industrialization 5.0 & in parallel this unfortunate & uncertain Covid-19. Almost all organizations, be it a major manufacturing hub or a small retailer, has forcefully changed its concept of doing business.
Considering the above fact, organizations are focusing on lean operation by reducing their operational cost by increasing their efficiency & improvement activities & ultimately leading to profitability of the organization.
To understand our case in better way, we are considering a case of manufacturing sector wherein the prime focus is to improve Supply Chain functions like Inventory Management, Procurement, supplier performance evaluation, etc.
CURRENT SITUATION
The current processes of the company, right form the planning to final dispatch of products involves multiple activities like Budgeting, requirement generation, indenting, procurement, inbound logistics, manufacturing, outbound logistics, accounts payable & receivables, etc.
CHALLENGES
A) Tangible
The overall processes are though working on automation mode but de-linked with its corresponding process. For e.g, indenting in generated in a separate software & PO is created in different software whereas the material receiving in monitored manually.
    S No
    Top Concern
    Intermediate Concern
    Challenges
    1
    Deficiency in Intermediate Processes
    Manual Intervention
    High Lead Time
Prone to Error in transaction
    
    
    Offline RFQ process
    Biased vendor evaluation
No Transparency in Source selection
    
    
    Missing validations
    Error in transactions
High lead time in manual check
    2
    User Friendliness
    Automode transaction
    High lead time & Unproductive work of repetitive activities
    
    
    Real Time status not available
    High decrease in efficiency due to manual monitoring
Un-responsive behavior of Logistic personal/ vehicle traceability
    3
    Visibility of Expenses
    No Synergy in Purchasing
    Each country is sourcing same part from different sources at different rates
    
    
    Non retrieval of Buying Frequency
    Manual ordering of repetitive items where the buying frequency is high & no value addition is done once cost & source is fixed,
    
    
    Past Price Trend
    No fixed data extraction methodology which can help in Purchase cost assessment
    
    
    Competitive Suppliers
    Performance Management of Suppliers
B) In-Tangible
In any project related to Improvement in existing processes, there are few softer issues which are the actual contributors to define the success & failure of the project. This soft issue is actually a Non-Acceptance of change by associates.
There could be several reason behind this, however, based on the experts, few of them are listed below –
No Acceptance –...
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