Quality is among the most complex concepts in health care. We went from a few measures to hundreds of measures. The structure, process, and outcomes framework of years past may confuse the back stage...

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Quality is among the most complex concepts in health care. We went from a few measures to hundreds of measures. The structure, process, and outcomes framework of years past may confuse the back stage of health care with the front stage—where all that matters are the results that patients and providers desire.


"Who Has Star Quality" defines quality as a five dimensional concept, adding three more dimensions to the two well-known dimensions: technical outcomes and patient satisfaction. Do you agree with the author’s quality dimensions?





Answered 1 days AfterMar 04, 2021

Answer To: Quality is among the most complex concepts in health care. We went from a few measures to hundreds...

Mehzabin answered on Mar 06 2021
129 Votes
QUALITY DIMENSIONS                                    5
QUALITY DIMENSIONS
    Yes, I do agree with the author’s quality dimensions because the most auspicious track is to suppose that quality is
not as difficult as the massive account of indicators and variables which the existent literature point toward but then again rather that quality as a concept, is greatly agreed in relations to a few principal dimensions. Emergence of at least five essential dimensions of quality in health care can be found according to the literature which has a star quality. These dimensions of quality are patient satisfaction, relationships between emotional and information support, technical outcomes, efficiency in decision-making and patient outcomes.
Patient Satisfaction
    In the recent times, as the positioning to health care initiated transferring from medical methods and scientific directives to markets and the further human side of the amenity provision structure of health care, patient satisfaction turn out to be a key dimension of quality of precaution. On patient-centred care, the detection of the patient satisfaction was a work of art for clinical work and of the impact of tactical advertising on management of health care. A hundreds of clinical moments of truth are being experienced between the patients and their families throughout the service procedure according to clinicians. The patients’ total estimation of quality is contingent on the outcomes of the procedures as suggested by the study on the satisfied patient and at every idea of interaction as an experience.
Relationships Between Emotional and Information Support
    Relationships between the supplier and patients are the second dimension...
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