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Task 1 – Theory: Short Answer Questions SITXHRM008 - Task 1 – Knowledge Assessment Unit Code SITXHRM008 Unit Description Roster staff Assessment Type Task 1 – Knowledge Assessment Assessment Location To be submitted online By submitting this work, I declare that: · I have been advised of the assessment requirements, have been made aware of my rights and responsibilities as an assessment learner, and choose to be assessed at this time. · I am aware that there is a limit to the number of submissions that I can make for each assessment, and I am submitting all documents required to complete this Assessment. · I have organised and named the files I am submitting according to the instructions provided, and I am aware that my assessor will not assess work that cannot be clearly identified and may request the work be resubmitted according to the correct process. · This work is my own and contains no material written by another person except where due reference is made. I am aware that a false declaration may lead to the withdrawal of qualification or statement of attainment. · I am aware that there is a policy of checking the validity of qualifications that I submit as evidence as well as the qualifications/evidence of parties who verify my performance or observable skills. I give my consent to contact these parties for verification purposes. Student ID Student Name Submission Date Assessment Task 1: Knowledge Test Provide your response to each question in the box below. Q1: What are the different sources of information on industrial awards and other industrial provisions? Explain any three (3) using 60-90 words. Satisfactory = S Not Satisfactory = NS S Q2: How can you use different methods used to communicate rosters mentioned in the table? Electronic E-mail Online portals Paper-based Rosters Noticeboards Printed rosters Satisfactory = S Not Satisfactory = NS S S S S NS NS NS NS Q3: Explain the steps of processes for modifying rosters using 100-150 words. Satisfactory = S Not Satisfactory = NS S NS Q4: Answer the following questions: 4.1. Explain the following formats for staff rosters using 70-100 words. Spreadsheet format Paper-based format 4.2. What are the different inclusions of staff rosters? Write your answer using 50-70 words. Satisfactory = S Not Satisfactory = NS S S S NS NS NS Q5: What are the different factors to consider when developing wage budget for the business activity, department, or event subject to rostering? Explain any five (5) using 150-200 words. Satisfactory = S Not Satisfactory = NS S N Q6: Define the role of rosters and their importance in controlling staff costs using 100-150 words. Satisfactory = S Not Satisfactory = NS S NS Q7: What are the operational requirements of the business activity, department, or event subject to rostering? Write your answer using 100-150 words. Satisfactory = S Not Satisfactory = NS S N Q8: Outline the key elements of applicable awards and enterprise agreements mentioned in the table using 1-2 sentence. Satisfactory = S Not Satisfactory = NS S NS Leave provisions Mandated breaks between shifts Maximum allowed shift hours Standard, overtime and penalty pay rates Q9: Answer the following questions regarding industrial agreements and other considerations which impact the preparation of staffing rosters: 9.1. Explain the single or multiple awards and enterprise agreements related to staff employment using 100-150 words. 9.2. Explain the award provisions for key factors mentioned using the word-limits specified. Leave provisions (50-80 words) Mandated breaks between shifts (30-50 words) Maximum allowed shift hours (50-80 words) Standard, overtime and penalty pay rates (50-80 words) 9.3. Discuss the guidelines on the overall number of hours allocated to different staff members mentioned in the table 30-50 words each. Full-time employees: Part-time employees: 9.4. What factors should you consider when hiring/using the following? Write your answer using 150-200 words. contractors and consideration of fees permanent or casual staff Satisfactory = S Not Satisfactory = NS S S S S S S S S S NS NS NS NS NS NS NS NS NS Q10: Answer the following questions regarding organisational human resource policies and procedures which impact the preparation of staffing rosters: 10.1. How do sociocultural-friendly organisational initiatives impact the preparation of staffing rosters? Write your answer using 150-200 words. 10.2. What can organisations incorporate family-friendly initiatives into staffing rosters? Write your answer using 100-150 words. 10.3. What are the provisions for different leaves (mentioned in the table) in Australia? Write your answer using 1-2 sentences each. Carers Compassionate reasons Illness or injury Jury service Long service Maternity or paternity Rehabilitation of injured workers Study 10.4. Explain the organisational human resource policies and procedures related to the following using 100-150 words each. recreation social, cultural and skills mix of the team to be rostered. Satisfactory = S Not Satisfactory = NS S S S S S S S S S S S S NS NS NS NS NS NS NS NS NS NS NS NS Q11: Explain the system capabilities and functions of rostering software programs mentioned in the table using 1-2 sentences each. Shift scheduling Automated scheduling Employee availability management Skill and certification tracking Time and attendance tracking Reporting and analytics Satisfactory = S Not Satisfactory = NS S S S S S S NS NS NS NS NS NS Assessment Results Sheet Outcome First attempt: Outcome (make sure to tick the correct checkbox): Satisfactory (S) ☐ or Not Satisfactory (NS) ☐ Date: _______(day)/ _______(month)/ _______(year) Feedback: Second attempt: Outcome (please make sure to tick the correct checkbox): Satisfactory (S) ☐ or Not Satisfactory (NS) ☐ Date: _______(day)/ _______(month)/ _______(year) Feedback: Student Declaration · I declare that the answers I have provided are my own work. Where I have accessed information from other sources, I have provided references and/or links to my sources. · I have kept a copy of all relevant notes and reference material that I used as part of my submission. · I have provided references for all sources where the information is not my own. I understand the consequences of falsifying documentation and plagiarism. I understand how the assessment is structured. I accept that the work I submit may be subject to verification to establish that it is my own. · I understand that if I disagree with the assessment outcome, I can appeal the assessment process, and either re-submit additional evidence undertake gap training and or have my submission re-assessed. · All appeal options have been explained to me. Student Signature Date Trainer/Assessor Name Trainer/Assessor Declaration I hold: ☐ Vocational competencies at least to the level being delivered ☐ Current relevant industry skills ☐ Current knowledge and skills in VET, and undertake ☐ Ongoing professional development in VET I declare that I have conducted an assessment of this student’s submission. The assessment tasks were deemed current, sufficient, valid and reliable. I declare that I have conducted a fair, valid, reliable, and flexible assessment. I have provided feedback to the student. Trainer/Assessor Signature Date Office Use Only The outcome of this assessment has been entered into the Student Management System on _________________ (insert date) by (insert Name) __________________________________ Unit Code: SITXHRM008Page 1 of 20 SITXHRM008 - Task 2 – Skill Test Unit Code SITXHRM008 Unit Description Roster staff Assessment Type Task 2 – Skills Test Assessment Location College - Level 6, 245-247 Castlereagh Street, Sydney NSW 2000 By submitting this work, I declare that: · I have been advised of the assessment requirements, have been made aware of my rights and responsibilities as an assessment learner, and choose to be assessed at this time. · I am aware that there is a limit to the number of submissions that I can make for each assessment, and I am submitting all documents required to complete this Assessment. · I have organised and named the files I am submitting according to the instructions provided, and I am aware that my assessor will not assess work that cannot be clearly identified and may request the work be resubmitted according to the correct process. · This work is my own and contains no material written by another person except where due reference is made. I am aware that a false declaration may lead to the withdrawal of qualification or statement of attainment. · I am aware that there is a policy of checking the validity of qualifications that I submit as evidence as well as the qualifications/evidence of parties who verify my performance or observable skills. I give my consent to contact these parties for verification purposes. Student ID Student Name Submission Date Assessment Task 2: Skills Test Skills Test: This assessment task requires the student to develop, administer and communicate staff rosters. This includes: · Developing, administering and communicating staff rosters. · Maintaining rostering records. · Evaluating rosters. Case study: Restaurant Information The Multicultural Bistro is a popular restaurant in Sydney, Australia, offering a diverse menu that includes dishes from various cultures, such as Italian, Indian, Chinese, and Thai. The restaurant's mission is to provide customers with a unique and memorable dining experience by offering excellent food, service, and ambiance. Services: · Dine-in · Take-away. · Catering services for private events Opening Hours: · Monday to Thursday: 11:00 am to 10:00 pm · Friday and Saturday: 11:00 am to 11:00 pm · Sunday: 11:00 am to 9:00 pm Operational information about the business activity or department: The Multicultural Bistro focuses on providing a unique dining experience to customers by offering a diverse menu that caters to various taste preferences. The restaurant's core activities include preparing and serving meals, taking and fulfilling customer orders, maintaining a clean and welcoming environment, and managing customer reservations and special events. Department Structure: 1. Management · Restaurant Manager (Maria) is responsible for overseeing all aspects of the restaurant, including staff management, customer service, financials, and ensuring compliance with regulations. 2. Kitchen · Head Chef (Arjun) leads the kitchen team and is responsible for menu creation, food quality, and overall kitchen operations. · Sous Chef (Li) assists the Head Chef and takes charge in their absence, helps with menu planning, and supervises other kitchen staff. · Kitchen Hand (Mei) supports the chefs by performing tasks such as cleaning, food preparation, and dishwashing. 3. Front of House · Waitstaff (Sarah and Jack) are responsible for attending to customers, taking orders, serving food and drinks, and maintaining a clean and pleasant dining environment. Event Rostering: The Multicultural Bistro occasionally caters to private events, such as birthday parties, corporate gatherings, or small weddings. When catering to these events, additional staff may be required, and existing staff may be assigned different roles to ensure smooth operation. Peak Business Hours: Based on historical data, peak business hours at The Multicultural Bistro are as follows: · Weekday lunch: 12:00 pm - 2:00 pm · Weekday dinner: 6:00 pm - 9:00 pm · Weekend lunch: 12:00 pm - 3:00 pm · Weekend dinner: 6:00 pm - 10:00 pm Additional operational considerations: · Staff training: Regular staff training sessions should be conducted to ensure that all team members are familiar with the diverse menu offerings, can accommodate special dietary requirements, and provide excellent customer service. · Inventory management: The Head Chef and Sous Chef should collaborate to manage inventory and order supplies based on demand and seasonal availability. · Health and safety regulations: All staff members should be trained to adhere to food safety regulations and maintain a clean and hygienic working environment. · Cultural considerations: The restaurant should celebrate its multicultural ethos by incorporating elements of different cultures into the decor, music, and staff uniforms. Staff members should be encouraged to share their cultural insights to enhance the overall dining experience for customers. Staff Details 1. Maria - Restaurant Manager · Background: Italian-Australian · Hourly pay rate: $35 on weekdays, $40 on weekends · Employment type: Full-time 2. Arjun - Head Chef · Background: Indian-Australian · Hourly pay rate: $32 on weekdays, $36 on weekends · Employment type: Full-time 3. Li - Sous Chef · Background: Chinese-Australian · Hourly pay rate: $28 on weekdays, $32 on weekends · Employment type: Full-time 4. Sarah - Waitress · Background: Australian · Hourly pay rate: $22 on weekdays, $25 on weekends · Employment type: Part-time 5. Jack - Waiter · Background: Australian · Hourly pay rate: $22 on weekdays, $25 on weekends · Employment type: Casual 6. Mei - Kitchen Hand · Background: Thai-Australian · Hourly pay rate: $20 on weekdays, $23 on weekends · Employment type: Part-time Staff Availability · Maria - Available all days, prefers no more than 45 hours per week. · Arjun - Available all days, prefers no more than 50 hours per week. · Li - Available all days, prefers no more than 45 hours per week. · Sarah - Available Monday, Wednesday, Friday

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Bidusha · Accepted Answer

Task 1 – Theory: Short Answer Questions
SITXHRM008  - Task 1 – Knowledge Assessment
	Unit Code
	SITXHRM008
	Unit Description
	Roster staff
	Assessment Type
	Task 1 – Knowledge Assessment
	Assessment Location 
	To be submitted online
	By submitting this work, I declare that: 
· I have been advised of the assessment requirements, have been made aware of my rights and responsibilities as an assessment learner, and choose to be assessed at this time.
· I am aware that there is a limit to the number of submissions that I can make for each assessment, and I am submitting all documents required to complete this Assessment.
· I have organised and named the files I am submitting according to the instructions provided, and I am aware that my assessor will not assess work that cannot be clearly identified and may request the work be resubmitted according to the correct process.
· This work is my own and contains no material written by another person except where due reference is made. I am aware that a false declaration may lead to the withdrawal of qualification or statement of attainment.
· I am aware that there is a policy of checking the validity of qualifications that I submit as evidence as well as the qualifications/evidence of parties who verify my performance or observable skills. I give my consent to contact these parties for verification purposes.
	Student ID
	     
	Student Name
	     
	Submission Date
	     
 Assessment Task 1: Knowledge Test
Provide your response to each question in the box below.
	
Q1:
	What are the different sources of information on industrial awards and other industrial provisions? Explain any three (3) using 60-90 words. 
	Satisfactory = S
Not Satisfactory = NS
	
	
	S ☐
	
	
An industrial award, sometimes known simply as an award, is a ruling in Australia handed down by either the national Fair Work Commission (or its predecessor) or by a state industrial relations commission which grants all wage earners in one industry or occupation the same minimum pay rates and conditions of employment such as leave entitlements, overtime and shift work, as well as other workplace-related conditions. The national awards, with the National Employment Standards, provide a minimum safety net of terms and conditions of employment for all national system employees.[1] The pay rates are often called award wages or award rates.
Industrial agreement and consideration may relate to mandate breaks between shifts, maximum allowed shift hours, standard overtime and penalty pay rates, overall number of hours allocated to different staff members. Contractors and consideration of fees, allocating permanent or casual staff. Wage Budget importance when developing roasters: it allows companies to design rosters, model costs, and easily compare actuals to planned expenditure. Displaying costs while developing the roster assists managers to take control of their labour costs and enforces a budget responsibility before finalising rosters 
 It is the guideline of how much money we can spend on roaster at particular time periode. 
 The idea is to have efficient service and operation with the least amount of staff. 
 Busy period also requires additional people/re-enforcement
	
Q2:
	How can you use different methods used to communicate rosters mentioned in the table?
Electronic 
E-mail 	While managing Lists, there are different events when you should email:	Emailing (or messaging) an update, rostered people when they are associated with a change to tell them about the change, rostered people when they are associated with a change to advise them of the change, or an individual rostered into a position in the event that you really want to reach out to them. Sending group emails.
Online portals 	You might send shift and general messages at the press of a button utilizing List Entrance through SMS or Email. Staff individuals' Facebook accounts even permit them to really take a look at program information! Rostering issues remember calling everybody when somebody calls for sick, holding staff gatherings to ensure everybody knows about their list, and the sky is the limit from there. Quick and viable correspondence is urgent when everybody is so occupied, particularly in the event that you're responsible for a huge team. Furthermore, List Entryway offers a News discussion where directors might tell all workers of general information like looming advancements, pivotal updates, or group building declarations.
Paper-based Rosters
Noticeboards	There are numerous opportunities for correspondence in the work environment, yet a few types of correspondence, including sees that are immediately forgotten toward the day's end, are better underscored nonverbally. While a business email is a phenomenal instrument to ensure that your staff individuals and partners get and understand messages, certain notification are less formal and don't need being conveyed to all of your email supporters. Here's where notice sheets become an integral factor. On the off chance that you as of now have a notification load up in your working environment, you might have seen that it can undoubtedly transform into an assortment point for flyers and takeout menus that come in with the mail. Albeit most organizations have notice loads up, individuals only occasionally perused them since they invest such a lot of energy shackled to their work area seats. All things considered, they do as such while they trust that the pot will bubble.
Printed rosters	A poster is a device for visual correspondence. An effective poster can assist you with drawing in your colleagues in discussion while imparting your significant focuses to an enormous crowd. A very much made poster will advance your work, give information, make a conversation, and give an outline of your work. An all around planned poster can be perused from 3-6 feet away, passes on a message, and is exceptionally realistic. Sadly, numerous posters have issues that are promptly fixable, such challenging to distinguish significant thoughts, minuscule textual style, below average pictures, and awful design. These directions will walk you through the means of making a viable poster and furnish you with a couple of models.
	Satisfactory = S
Not Satisfactory = NS
	
	
	
S ☐
S ☐
S ☐
S ☐
	
NS ☐
NS ☐
NS ☐
NS ☐
	
Q3:
	Explain the steps of processes for modifying rosters using 100-150 words.
	Satisfactory = S
Not Satisfactory = NS
	
	
	S ☐
	NS ☐
	1. Select a roster scheduling technique.
Before you make your interaction, consider your authoritative requests. There are three roster scheduling techniques to consider:
To adapt to active seasons of day, for example, the supper rush at a close by café, this method stuns shift times among staff.
Roster that is planned for agreement with a representative's commitments. For example, you might appoint additional lodging staff to the look at process on Sundays and Mondays.
Adaptable staffing plans — As long as the business is open, workers can pick their beginning and end timings. Representatives select the times that work for them, while directors determine an accessible time period.
On the off chance that you don't have any idea where regardless your rostering plan, converse with your administration group.
2. Make things understood
Your group ought to all have consistent admittance to one another's week by week plans. There is a computerized, remote, or versatile answer for each representative there — it's not just a piece of paper presented on the mass of the lunchroom. Cloud rosters are perfect for half breed and remote groups, but they likewise give benefits to face to face labor forces. Everybody approaches the resources they require and may reach out to anyone straightforwardly with any questions or issues.
3. Convey resources admirably
Use ability as really as you can by distributing it to different positions. To cover active times on the roster, for example, high-performing colleagues with a background marked by giving remarkable client support ought to be dispensed. In less unpleasant circumstances, recently added team members or students could perform better.
4. Robotize at whatever point you can
Robotizations are the method representing things to come, especially for staff scheduling. Robotization of scheduling might save HR staff many hours and altogether lower turnover. This promptly increases the value of tasks by reusing time for different purposes.
5. Merge your payroll and worker rosters
Combination and association ought to cooperate to amplify functional viability. Consider combining your compensation rosters with your timetable rosters when you make staff rosters for the impending a long time to keep everything in one spot. For example, Humanforce Payroll offers consistent joining among payroll and labor force the board software highlights.
6. Start roster weeks on active days
Albeit ordinary rosters frequently start and end on Sundays, the present powerful enterprises seldom benefit from this methodology. Rather than attempting to squeeze your timetable into a pre-made layout, make a schedule that is custom-made to your functioning hours, tasks, and specific necessities. For example, laying out your roster on the most active day of the week is a tremendous tip for directors who are in a rush. This not just makes it conceivable to plan laborers all the more proficiently, yet it likewise thinks about enlarges and downturns to assist you with settling on the best arranging systems for your business.
7. Stay current with work legislation
Rostering legitimate faculty is fundamental for productive labor force organization. This involves being know all about the scheduling regulations.
8. Team up with software providers
Staff rostering isn't possible in the even, manual way it was before. Compelling rostering in the present day relies upon the ability to consider unforeseen occasions and make rushed changes on the fly. With such countless variables to consider, arrangements that can computerize rostering might be your best partner and should be the groundwork of effective organizations.
	
Q4:
	Answer the following questions:
4.1. Explain the following formats for staff rosters using 70-100 words. 
Spreadsheet format 
Paper-based format 
4.2. What are the different inclusions of staff rosters? Write your answer using 50-70 words.

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