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BSBSUS401 Implement and monitor environmentally sustainable work practices AT1 Sustainability Research Report HYUN HO LEE / Group 21 Introduction In this paper I will discuss on the various sustainability developmental programs implemented by a hospitality company which is Marriott Hotel, Melbourne and a non-hospitality company which is BHP. The report will also discuss more on the various ways Marriott Hotel is trying to overcome the sustainability obstacles to grow and prosper in the future. I will analyze on the various weakness and loopholes of Marriott Hotels and the measures to improve their strategies in the future. The various sustainability factors based on which the organizations like Marriott Hotels are trying to improve their sustainability globally are water consumption, environment safety, product and supply chain management, community development, waste management and reduction in carbon emission. Management of all these factors ultimately helps the organization to achieve their desired goals which is increase in profitability in the future. Part A: Investigate current practices in relation to resource usage Criteria 1 – Sustainability Practices and Programs of Two Businesses Hospitality – Marriott Hotel Melbourne Non-Hospitality – BHP The goals of achieving sustainability by Marriott Hotel Melbourne are targeted till 2025. It aims to reduce the usage and wastage of water by 15%. By implementation of various technologies and infrastructures Marriott Hotel Melbourne tries to reduce the carbon intensity by 30%. Also, they want to reduce the wastage of foods and landfills by 50% and 45% respectively by 2025. They also want to increase and achieve a minimum usage of the renewable energy by 30%. In all they want to reduce the environmental risks and the footprints in various stages by 15%, 30% and finally 45% across 2019 to 2025. The sustainability programs of BHP are prioritizing health and safety first, creation of long term values and continuance of social license to manage. To manage and mitigate the environmental risks the consults with the stakeholders and try to reduce the wastage of water, maintaining biodiversity, reducing green house gas emissions. BHP works under safe and peaceful nuclear technology and promotes sustainable development in transportation of Uranium in Australia. They are also designing products which encourage responsible design, reuse, recycling and finally disposal through the supply chain management. The climate change challenge for BHP is to reduce the green house gas emissions, investment in low emission technologies, administration of the climatic risks and opportunities. Over a period of 5 years BHP announced in 2019 to reduce the carbon emission from its operation and from other resources by investing $400 million. The information presented in the tables is good. Make sure you include the source in your in-text citation. Also has this information been paraphrased? Criteria 2 – Analysis of current procedures and practices What are the four resources you are referring to (i.e. water, recycling, packaging etc.) Marriott Hotels Melbourne: The sustainability program of Marriott Hotels in Melbourne aims to reduce the environmental risks and the various hazards related to the changes in climate. This will help Marriott Hotels to reduce the carbon emission which causes risk to the environment, help the Marriott authorities to construct more sustainably operated hotels and source responsibly towards the customers, stakeholders and the community in which it operates. For this, Marriott Hotel authorities are planning to invest $5 million to schedule the sustainable developmental programs and partner and cooperate with the diverse populations, youths and people with disabilities and hospitals to provide various health and social benefits to the community. Source? BHP: The sustainability program of BHP aims to deliver sustainability through maintenance of health and safety at the forefront. They also believe in maintaining the environment responsibly, supporting human resources, and their rights and the community in which it operates. They want to create a sustainable environment which will create long term value and help to maintain the social license in order to operate smoothly and efficiently. BHP is a member of World Nuclear Association (WNA) and abides by the Australian safeguard and non-proliferation treaty for supply and transportation of uranium products in Australia Source?. For protecting the environment BHP is working the UN Sustainable Development goals. For climatic risks BHP is working in close association with Intergovernmental Panel on Climatic Changes (IPCC) assessment of climate change science. With the aim of reducing carbon emissions BHP have been able to lessen the carbon emission by reducing the usage of electricity, material movements like truck hauling and reducing usage of petroleum and coal products through research and implementation of sophisticated technology. You have included some useful information on BHP and these are great facts. However, you need to make sure that you cite the source that you got this information from. Criteria 3 - Compliance for sustainable environmental requirements The compliance requirements for a hospitality-based company i.e. Marriott Hotels are as follows: 1. Economic performance: Business growth and protecting the planet and collaboration with World Travel and Tourism Council, Australian Hotels, Australian Chamber of Commerce and Global Business Travel Organization to address the critical issues related to water risks, jobs for youth, human rights and carbon emission. 2. Anti-Corruption: To comply with various business laws and regulations and global anti corruption guidelines and ethical standards. 3. Energy and Emissions: Marriott has emphasized on the increase in the number of LEED certified franchisee hotels to reduce the energy and green house gases. This increases the operational efficiency. 4. Water: Marriott Hotel has implemented Hotel Water Measurement Initiative (HCMI) and Energy and Environmental Action Plan (EEAP) to enable hotels and individual houses to measure and consistently report on the usage of water consumed in the community. 5. Effluents and Waste: Through Energy and Environmental Action Plan the Marriott Hotel have also initiated to reduce the wastage of food and wet waste to landfills. Rockefeller Foundation was to consult them on food waste. Part B: Set targets for improvements Criteria 4 - Organisational systems and procedures in Marriott Hotel setting Policies and procedures: 1. Stakeholder engagement where consultation and suggestions are incorporated to address the social and environmental concerns. 2. Collaborating with the World Travel and Tourism Council to advocate the policies that facilitate travel and promote tourism. 3. To observe ethical standards, anti-corruption measures and fundamental values by all the associates of the organization. 4. To conserve the water management and enhance the operational efficiency of the hotel. Systems & procedures implemented: 1. Old Commissioning system implemented by Marriott to identify the opportunities and increase the efficiency related to heating, chiller, ventilation, AC (HVAC) and boiler systems. 2. Lighting Retrofits: By implementing lower technology and lessening the replacement costs it helps to enhance the lighting efficiency of Marriott and a symbol of innovation. Supply chain sustainable factors: 1. Reduction in usage of tissue paper – how? Can you provide a bit more detail here?. 2. To lower the usage of wood for furniture and fixtures and emphasize more on steel and iron products from suppliers. 3. Usage of sustainable seafood, cage free and liquid eggs supply and welfare of animals. 4. Down and feather product comes from human third party sources. Benchmarking technique: Marriott works in collaboration with Cornell University’s Center for Hospitality Research and various other industry experts to develop the Hotel Sustainability. Improvements: Improvement in terms of adherence to the ethical standards and policies. Criteria 5 – Measure During scarcity of municipal water supply the hotel partner of Marriott has installed an on-site water storage and treatment system to provide water supply for atleast five days. At least 60000 gallons of water can be stored in the water treatment plant. Criteria 6 - Analyse your findings The two areas for improvement are waste management and lighting system in the hotel. Waste should be properly decomposed and recycled and lights should be switched off during non usage. Provide a few more details in this section. How should waste management be improved? How can the lighting system be improved? Criteria 7 - Set quantifiable, measurable targets for change Specific: Reduce the lighting consumption in hotel rooms. Measurable: Install meter for the checking the electricity usage by the visitors. Achievable: Install CFL lights with automatic switch off system when not in use. Relevant: 50% reduction in lighting consumption. Time bound: Try to achieve the target by 2025. #Part C: Implement and monitor Performance improvement strategies Criteria 8 - One solution for improvement Wet waste to landfills in Marriott has been planned to be reduced by 45% in 2025. To reduce the waste in Marriott following are need to be conducted by the authorities: 1. The shampoo and soaps containers must be refilled to reuse. 2. Usage of washable and dishware products made of cloth to lessen the disposal. 3. Installation of water filters instead of disposable bottles. 4. Reduction in usage of supply and packaging materials 5. Training the staffs in the usage of plastic and paper products. 6. Installation of recycle bin for waste disposal. 7. Monitoring by the monitoring committee. Criteria 9: Monitoring the implemented strategy/s 1. Selecting the waste bin. 2. Carrying out the auditing of waste. 3. Implementation of Solid Waste Management (SWM) program as per the waste hierarchy and work in collaboration with the waste carrier organization. 4. Implement the procurement of Green Purchase which has lesser impact on the environment and human health. 5. Train the staffs on SWM programs, motivate and take feedback and analyse on the on the same. 6. Encourage and involve the hotel visitors in the SWM program by lessening the usage of various disposable products in the hotel. 7. Finally check before 2025 set deadline, the percentage of reduction in waste. Criteria 10: Evaluation of implemented strategies There can be two models used to identify the achievements from the waste management program. These are as follows: 1. Measuring the profitability from the recycled and compostable waste by conducting various business events and saving costs. 2. The estimated percentage of sustainability which was 45% set to be achieved by 2025 has been under or over achieved. If it’s under achieved then take corrective measures by identifying the loopholes and if over achieved try to find the area where it crossed the limit and strategies plans for the future. Conclusion Based on the analysis of sustainability development program conducted by Marriott Hotels Melbourne it can be stated that in order to build more hotels in and around Australia they have set short term targets on various sustainability segments like water, waste, carbon, environmental and energy consumption. This will help Marriott authorities to provide a clean and safe environment free from pollution and harmful gases towards the guests and visitor and the community in which it operates. This will ultimately help them to build their brand image as a clean and safe organization among the stakeholders and especially among the customers. This will in turn also help them to increase their top as well