Why this assessment
This assessment is designed to get you to think strategically when planning operations in form of an operational plan. This is where you get to link departmental initiatives/projects to strategic initiatives and Key Performance Indicators (KPIs). In this operational plan you will bring the knowledge of best practices discussed in your previous assignment which could be framed as initiatives and or projects as part of your operational plan.
Your Task
Based on best practices knowledge from your previous assignment, you are required to develop an operational plan for a hotel
It does not have to be about the whole hotel but instead it can be about a particular department to keep it manageable.
If you can hone your skills to do it on one you will be able to replicate it for any department (s) in the future.
Other information about this assessment
Your assignment should be presented as follows:
Duration –10 minutes – during class[PW8][KD9]
Mininum – 12 slides – plus reference list.
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