· your own capacity for the elements of emotional intelligence The Daft & Samson XXXXXXXXXXas well as the Gupta, Loon & Casimir XXXXXXXXXXresources recap what you have already learnt in BIZ102 on...

400 words Reflection


· your own capacity for the elements of emotional intelligence The Daft & Samson (2015) as well as the Gupta, Loon & Casimir (2016) resources recap what you have already learnt in BIZ102 on emotional intelligence. Recap your understanding of how emotional intelligence (understanding yourself and others) is needed to successfully form part of the workforce by reviewing earlier study on the topic and/or reading pages 581 – 593 of the text in the link. In this part of the reflection I recommend that you write some notes on your won emotional intelligence as well as the organisation’s role-players with which you are in contact. How important do you think these aspects are specifically for your workday? · Stress management The Daft& Samson (2015) resource covers the aspect of Stress management – write some notes on your own as well as your supervisor/manager’s stress levels and how you cope with the stress environment where you are finding yourself in. · workplace leader types and characteristics Daft & Samson (2015) In this text section (read only pages 605 – 614) look at the five levels of leadership, gender influences on leadership ability and the personal characteristics of leaders. Also types of managers and whether our leaders are predominantly production or people orientated. Nichols (2016). What do people desire in their leaders? Read the article about leadership and desired leadership styles.