Assessment Description Question 1: from week one’s content (300 words worth 10 marks) Explain one of the three types of barriers in communication (mechanical noise, semantics or psychological) Analyse...

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Assessment Description
Question 1: from week one’s content (300 words worth 10 marks)

Explain one of the three types of ba
iers in communication (mechanical noise, semantics or psychological) Analyse some examples of the type of ba
ier you described and explain what you would do to reduce the impact of this ba
ier in a communication situation.


Question 2: from week two’s content (300 words worth 10 marks)

What is assertive communication? Give a general overview. Also,
iefly explain the difference between non-assertive, assertive and aggressive behaviours and then explain how developing assertive behaviour could improve your performance in the workplace.


Question 3: from week three’s content (300 words worth 10 marks)

Explain what is nonve
al communication, select and describe one of the behaviour scopes (chronemics, kinesics, haptics, proxemics or vocalics) and how you could use this behaviour to improve your communication competence.


Assessment Instructions
The assessment does not require an introduction, conclusion or table of contents. Please refer to the marking criteria to assist as a guideline to help you complete the tasks.

KBS presentation guidelines: Arial, size 11 font, 1.5 spacing
Submission: PDF and submit to Turnitin by the due date. Late submissions will incur a late penalty.
Reference guide: Your key reference should be the weekly chapter reading and referencing should be in the Harvard style – please refer to Kaplan’s ‘Harvard Referencing Guide’.



Word Limits for Written Assessments

Submissions that exceed the word limit by more than 10% will cease to be marked from the point at which that limit is exceeded.


Assessment Marking Guide
                        
    Marks
    Grade
    Evaluation criteria: Each question will be marked out of 10 using the following marking ru
ics:
    85 – 100%
8.5-10 marks

    High
Distinction
    · Clearly understands topics and gives comprehensive definitions
· All aspects of the discussion are relevant
· Analysis demonstrates comprehensive understanding and valid judgement
· Discussion is supported by a substantial range of credible and cu
ent sources (references)
· Sentences and paragraphs are well structured and clear so the reader can focus on what is written.
· Vocabulary is professional, appropriate and extensive
· Grammar, spelling and punctuation are flawless, which allows the reader to focus on the message.
· Document professionally presented in terms of KBS guidelines and assignment instructions • No plagiarism
    75 – 84%
XXXXXXXXXXmarks
    Distinction

    · Clearly understands topic and gives a good analysis of the definitions
· Most aspects of the discussion are relevant
· Analysis demonstrates an in-depth understanding and sound judgement
· Discussion is supported by a wide range of credible and cu
ent sources (references)
· Sentences and paragraphs are consistently well structured
· Vocabulary is comprehensive
· Minimal e
ors in grammar, spelling and punctuation
· Document professionally presented in terms of KBS guidelines and assignment instructions with minimal exceptions
· No plagiarism
    65 – 74%
6.5-7.4
Marks
    Credit
    · Understands topic and gives sound definitions
· Some aspects of the discussion are relevant
· Analysis demonstrates a sound understanding and judgement
· Discussion is supported by a range of credible and cu
ent sources (references)
· Sentences and paragraphs are mainly well structured
· Vocabulary is sound
· Some e
ors in grammar, spelling and punctuation
· Document professionally presented in terms of KBS guidelines and assignment instructions with some exceptions
· No plagiarism
    50 – 64%
5-6.4
marks

    Pass

    · Shows some understanding of the topic and provides definitions
· Aspects of the discussion are sometimes relevant
· Analysis demonstrates some understanding and judgement
· Discussion is supported by some sources (references) but not always credible and cu
ent
· Sentences and paragraphs are readable but with grammatical e
ors
· Vocabulary is limited
· Substantial e
ors in grammar, spelling and punctuation
· Document professionally presented in terms of KBS guidelines and assignment instructions with a number of exceptions
· No apparent incidents of plagiarism
    0 – 49%
0-4.5
marks
    Fail
    · Shows limited understanding basic or no definitions
· Meaning is unclear
· Many of the aspects of the discussion are not relevant
· Analysis does not demonstrate an understanding and provide judgement
· Discussion is not supported by credible and cu
ent sources (does not use any references)
· Comments are poorly structured and unclear
· Many grammatical, vocabulary and spelling e
ors
· The main points and new technical terms are not explained, or are ambiguous
· Document poorly presented and does not comply with KBS guidelines and assignment instructions
· Evidence of plagiarism
    /30
    Total mark
    



Page 1 XXXXXXXXXXKaplan Business School Assessment Outline

Page 1 XXXXXXXXXXKaplan Business School Assessment Outline

Page 1 XXXXXXXXXXKaplan Business School Assessment Outline

Answered Same DayApr 14, 2021BUS101

Solution

Avni answered on Apr 14 2021
58 Votes
Answer 1.
Any hindrance during a communication prevents a message to reach its intended recipient. These hindrances are called ba
iers of communication. Some of the ba
iers can be identified like deafness which is a physical ba
ier but, some of them originate from the
ain. We call them psychological ba
iers. We will talk about some of the properties of psychological ba
iers below.
Psychological ba
iers arise when the mental states of sender and receiver act as an obstacle for effective communication. Every individual's mind is unique and the person who is involved in a communication matter as much as the message itself. (Communication, 2018)
Causes of psychological ba
iers (Businesstopia, 2018) –
Lack of attention – When a person's mind is distracted or preoccupied with other things it leads to the improper formation of the message if he/she is a sender and wrong interpretation if that person is a receiver. Example – A person who has been recently involved in a tragedy might find it difficult to communicate properly.
Poor Retention – This arises from the
ain's inability to store all the information it receives. Brain stores only that information which it finds useful resulting in loss of half of the information. At the same time
ain also loses old data. Example – Suppose we are given somebody's address today along with their phone number and we forget to write it down. After a month we might not be able to recall all of the messages.
Distrust and Defensiveness – Communication is successful when the attending parties trust each other. Lack of trust sometimes leads to parties deriving a negative interpretation of any message. Example – We generally don't reveal details of our bank account to people we don’t trust.
Answer 2.     
Assertive communication can be defined as the ability to say what someone wants to say without disrespecting others. It is a way by which one can send their points across clearly and...
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