2500 words assignment
ASSIGNMENT INSTRUCTIONS Assessment Coursework Assessment code: 010 Academic Year: 2022/2023 Trimester: 2 Module Title: Operational and Project Management Module Code: MOD003345 Level: 6 Module Leader: Adrian Gauci Weighting: 40% Word Limit: 2500 words This excludes bibliography and other items listed in rule 6.75 of the Academic Regulations: http://web.anglia.ac.uk/anet/academic/public/academic_regs.pdf Assessed Learning Outcomes 3, 4. Submission Deadline: Please refer to the deadline on the VLE WRITING YOUR ASSIGNMENT: • This assignment must be completed individually. • You must use the Harvard referencing system. • Your work must indicate the number of words you have used. Written assignments must not exceed the specified maximum number of words. When a written assignment is marked, the excessive use of words beyond the word limit is reflected in the academic judgement of the piece of work which results in a lower mark being awarded for the piece of work (regulation 6.74). • Assignment submissions are to be made anonymously. Do not write your name anywhere on your work. • Write your student ID number at the top of every page. • Where the assignment comprises more than one task, all tasks must be submitted in a single document. • You must number all pages. SUBMITTING YOUR ASSIGNMENT: In order to achieve full marks, you must submit your work before the deadline. Work that is submitted late – if your work is submitted on the same day as the deadline by midnight, your mark will receive a 10% penalty. If you submit your work up to two working days after the published submission deadline – it will be accepted and marked. However, the element of the module’s assessment to which the work contributes will be capped with a maximum mark of 40%. Work cannot be submitted if the period of 2 working days after the deadline has passed (unless there is an approved extension). Failure to submit within the relevant period will mean that you have failed the assessment. Requests for short-term extensions will only be considered in the case of illness or other cause considered valid by the Director of Studies Team. Please contact
[email protected]. A request must normally be received and agreed by the Director of Studies Team in writing at least 24 hours prior to the deadline. See rules 6.64-6.73: http://web.anglia.ac.uk/anet/academic/public/academic_regs.pdf Mitigation: The deadline for submission of mitigation in relation to this assignment is no later than five working days after the submission date of this work. Please contact
[email protected] See rules 6.103 – 6.132: http://web.anglia.ac.uk/anet/academic/public/academic_regs.pdf http://web.anglia.ac.uk/anet/academic/public/academic_regs.pdf mailto:
[email protected] http://web.anglia.ac.uk/anet/academic/public/academic_regs.pdf mailto:
[email protected] http://web.anglia.ac.uk/anet/academic/public/academic_regs.pdf ASSIGNMENT QUESTION Select a company you are familiar with and one that is relevant to your degree in which you feel you have employability aspirations. Select one organisation from any of the below industries: − Hospitality e.g. Hotels, AirBnB, Restaurants, Spa, Resorts, Events etc. − Transportation e.g. Taxi, Uber, Airlines, Cruise lines, Rail etc. − Retail e.g. Supermarkets, Florist, E-Commerce, Fashion shops, Corner store etc. − Entertainment e.g. Galleries, Museums, Libraries, Cinemas, Theme Parks etc. For this assignment, you are required to individually produce and submit a professionally presented management report of 2,500 words about your selected organisation operations, addressing Tasks 1 and 2 below: TASK 1 Imagine you are a newly recruited intern within the operations department at your selected organisation. For this Task 1, evaluate all three operations topics below by discussing the main theories / frameworks / concepts in each topic AND then applying them by discussing real examples from your selected organisation. 1. The input-Transformation-output Model - - (Slack, Chapter 1) 2. 4Vs Typology of Operations - (Slack, Chapter 1) 3. Order-winners and order-qualifiers - (Slack, Chapter 3) TASK 2. As an aspiring intern, suggest and justify TWO recommendations to improve any TWO Operations Objectives of Quality, Speed, Dependability, Flexibility and Cost to reach the end customer of your selected organisation. Thus within your report, you should discuss relevant theoretical concepts and frameworks, and apply them to your selected organisation. This will show your comprehensive understanding of the complex problems faced by operations managers and discuss some techniques / solutions currently available to help solve these challenges (LO3). With this assignment, you should also develop problem-solving skills to improve your operational decision-making (LO4) and enhance your future employability within industry. The suggested standard report format should include the following sections: − A cover page − An executive summary – 1 page, with brief overview of report content. − A contents page – 1 page, with all relevant sections and sub-sections − An introduction – 300 words about the selected organisation − Findings section – 2000 words as main body with four subsections as guided. − A Conclusion section – 200 words – as overall conclusion − A reference list – minimum of 8 to 10 academic sources in Harvard ref. system. − Appendices – optional. ASSESSMENT CRITERIA 1. Knowledge & Understanding of theories / concepts (Skills). – 25 marks. 2. Research and Application by providing industry examples (Content)– 25 marks 3. Two Recommendations on Performance Objectives (Content, Skills) – 25 marks 4. Report Originality, Structure, Presentation, Referencing. (Skills) – 25 marks READING REQUIREMENT - Slack N. and Brandon-Jones A. (2019). Operations Management, (9th Edition), London: Pearson. Core Chapters: 1, 2, 3, 7 & 8. - Slack N. and Brandon-Jones A. (2018). Essentials of Operations Management (2nd Edition), London: Pearson. Core Chapters: 1, 4 & 5 - Other industry reports from your selected organisation. Students should also consult the main academic journals in the field: − Production and Operations Management − Manufacturing & Service Operations Management − International Journal of Operations & Production Management − British Journal of Management − Harvard Business Review − Sloan Management Review ARU GENERIC ASSESSMENT CRITERIA AND MARKING STANDARDS: LEVEL 6 – the Depth stage Level 6 is characterised by an expectation of students’ increasing autonomy in relation to their study and developing skill sets. Students are expected to demonstrate problem solving skills, both theoretical and practical. This is supported by an understanding of appropriate theory; creativity of expression and thought based in individual judgement; and the ability to seek out, invoke, analyse and evaluate competing theories or methods of working in a critically constructive and open manner. Output is articulate, coherent and skilled in the appropriate medium, with some students producing original or innovative work in their specialism. Mark Bands Outcome Characteristics of Student Achievement by Marking Band for ARU’s Generic Learning Outcomes (Academic Regulations, Section 2) Knowledge & Understanding Intellectual (thinking), Practical, Affective and Transferable Skills 90- 100% Achieves module outcome(s) Exceptional information base exploring and analysing the discipline, its theory and ethical issues with extraordinary originality and autonomy. Work may be considered for publication within ARU Exceptional management of learning resources, with a higher degree of autonomy/exploration that clearly exceeds the assessment brief. Exceptional structure/ accurate expression. Demonstrates intellectual originality and imagination. Exceptional team/practical/professional skills. Work may be considered for publication within ARU 80- 89% Outstanding information base exploring and analysing the discipline, its theory and ethical issues with clear originality and autonomy Outstanding management of learning resources, with a degree of autonomy/exploration that clearly exceeds the assessment brief. An exemplar of structured/accurate expression. Demonstrates intellectual originality and imagination. Outstanding team/practical/professional skills 70- 79% Excellent knowledge base that supports analysis, evaluation and problem-solving in theory/ practice/ethics of discipline with considerable originality Excellent management of learning resources, with degree of autonomy/research that may exceed the assessment brief. Structured and creative expression. Excellent academic/ intellectual skills and practical/team/ professional/ problem-solving skills 60- 69% Good knowledge base that supports analysis, evaluation and problem-solving in theory/ practice/ethics of discipline with some originality Good management of learning resources, with consistent self-directed research. Structured and accurate expression. Good academic/intellectual skills and team/practical/ professional/problem solving skills 50- 59% Sound knowledge base that supports some analysis, evaluation and problem-solving in theory/practice/ethics of discipline Sound management of learning resources. Some autonomy in research but inconsistent. Structured and mainly accurate expression. Sound level of academic/ intellectual skills going beyond description at times. Sound team/practical/professional/problem-solving skills 40- 49% A marginal pass in module outcome(s) Adequate knowledge base with some omissions at the level of ethical/ theoretical issues. Restricted ability to discuss theory and/or or solve problems in discipline Adequate use of learning resources with little autonomy. Some difficulties with academic/ intellectual skills. Some difficulty with structure/ accuracy in expression, but evidence of developing team/practical/professional/ problem-solving skills 30- 39% A marginal fail in module outcome(s). Satisfies default qualifying mark Limited knowledge base. Limited understanding of discipline/ethical issues. Difficulty with theory and problem solving in discipline Limited use of learning resources. Unable to work autonomously. Little input to teams. Limited academic/ intellectual skills. Still mainly descriptive. General difficulty with structure/ accuracy in expression. Practical/ professional/problem-solving skills that are not yet secure 20- 29% Fails to achieve module outcome(s) Qualifying mark not satisfied Little evidence of knowledge base. Little evidence of understanding of discipline/ ethical issues. Significant difficulty with theory and problem solving in discipline Little evidence of use of learning resources. Unable to work autonomously. Little input to teams. Little evidence of academic/ intellectual skills. Work significantly descriptive. Significant difficulty with structure/accuracy in expression. Little evidence of practical/professional/ problem-solving skills 10- 19% Deficient knowledge base. Deficient understanding of discipline/ethical issues. Major difficulty with theory and problem solving in discipline Deficient use of learning resources. Unable to work autonomously. Deficient input to teams. Deficient academic/intellectual skills. Work significantly descriptive. Major difficulty with structure/accuracy in expression. Deficient practical/professional/problem-solving skills 1- 9% No evidence of knowledge base; no evidence of understanding of discipline/ethical issues. Total inability with theory and problem solving in discipline No evidence of use of learning resources. Completely unable to work autonomously. No evidence of input to teams. No evidence of academic/intellectual skills. Work wholly descriptive. Incoherent structure/accuracy and expression. No evidence of practical/professional/ problem- solving skills 0% Awarded for: (i) non-submission; (ii) dangerous practice and; (iii) in situations where the student fails to address the assignment brief (eg: answers the wrong question) and/or related learning outcomes