Answer To: BSBMGT605- PROVIDE LEADERSHIP ACROSS THE ORGANISATION Practical Activity/Assignment DUE DATE:...
Abhishek answered on Jul 19 2021
BUSINESS COMMUNICATIONS
BSBMGT605- PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Table of Contents
1. Communicating Information about the Chosen Organisation 3
a. Vision and Mission of Sainsbury 3
b. Responsibility of Objectives, Values, Standards of Sainsbury to Responsibilities of Relevant Groups and Individuals 3
c. Expectations of Internal Groups and Individuals 4
d. Expectations of Sainsbury 4
2., 3. and 4. Influencing Groups and Individuals 4
5. Global Environment and New Technology 5
6. Flexibility and Adaptability to Change as well as Accessibility 5
7. and 8. Consultation and Participation in Decision Making with Relevant Groups as well as Individuals 5
9. Positive Representation of Sainsbury in Media and Community 6
10. and 11. Supporting Teams in Sainsbury by Assigning Responsibilities According to their Competencies and to Achieve their Objectives 6
12. Supporting Team Initiatives for Empowering Teams 6
13. Creating Positive Work Environment 7
14. Developing Innovative Approaches of Work Performance 7
15. Adoption and Maintenance of Business Ethics 7
16. Adaptation of Leadership Styles 7
17. Personal Goal and Outcomes 8
18. Professional Development and Self-Appraisal Activities 8
19. Professional Network 8
20. Conclusion 8
21. References 10
1. Communicating Information about the Chosen Organisation
a. Vision and Mission of Sainsbury
The vision statement and the mission statement of Sainsbury are designed in an effective way to reach the objectives of the company into the mind of the employees as well as the customers. The strategic direction will help achieve the goals set by the organisation to fulfil the objectives and vision, mission of the company. The values and the standards will be maintained through properly implementing the plan to progress in due time.
The significance of the work of the employees in contributing towards achieving the objectives of the business is required. The vision of Sainsbury is to become a trustworthy retailer in the nation, where it will be a lovely experience for customers and employees (Sainsbury, 2021). Great services should be reaching the customers while they make a purchase every time. The core value of Sainsbury is to live a healthier life with moral integrity while having respect towards the environment by making a great impact on the surrounding community.
The mission of this company is to convey quality services to their customers while providing a great financial return to the stakeholders while exceeding the expectation of the customers. So that the customers will be able to get tasty food for making their life much easier every time. Through the provision of daily food and grocery items and clothing materials in a tailor-made approach, Sainsbury tried to become a part of their customer's everyday life; that is their main objective.
b. Responsibility of Objectives, Values, Standards of Sainsbury to Responsibilities of Relevant Groups and Individuals
The business objectives and the set of values should be communicated through a holistic approach while everyone will work to ensure that the vision is being fulfilled. To ensure that the objectives are being fulfilled, the company needs to hire skilled employees and they have a sense of integrity (Kahlert, Botero & Prugl, 2017). The employees and the suppliers should be of great quality and their power should be less to provide good quality products at all times.
The customers will be satisfied when the external and internal stakeholders are all aligned to fulfil the company's objective. Interdepartmental communication and proper conveying of messages will be ensured through departmental contact. The proper adjustment between the departments will create non-overlapping tasks. The first line service providers will know the exact utilisation of each of the products that can guide their services' proper messages and utility. The services should be made in such a way that will be beneficial for them.
c. Expectations of Internal Groups and Individuals
The customers are the company's key stakeholders, who will provide the maximum contribution by taking the goods and services (Majava, Harkonen & Haapasalo, 2015). However, the people and groups who will be behind providing those services are the ones, who will ensure that the customers are enjoying the goods and services, so that in the future they will make purchases from this company only. The local community will expect that new stores can be bringing newer facilities without causing any disruption.
The community will also expect that the objectives of the company be being fulfilled in a way that does not affect the surrounding. For example, if a new store has opened, there should be a proper parking facility; otherwise, it will lead to unnecessary congestion of roads, which might hamper the daily lives of the people. The staff and employees will expect proper remuneration, rewards and promotions based on their dedication to their work (Maruping & Magni, 2015).
The shareholders will expect a greater return on their investment so that they will be investing more in the future time. They will also expect a business report at the end of each financial work to find out how their investment is making a positive role in the formulation of the company. The suppliers will work closely and they will expect fair prices for their raw material supply. Apart from that, the world and the industry will expect that the company is making great efforts and contributions towards the greater GDP of the country where it has expanded its business.
d. Expectations of Sainsbury
The organisation will expect that the customers will be satisfied and choose this company whenever they need it. There will be utter satisfaction among the customers of the company. The brand image will be strengthened and customer loyalty will be maintained. The company will also expect that their suppliers, workers, employees are being properly treated and rewarded, which is motivating them to work more and in a better manner each day. The shareholders' expectations are being...