FINAL ASSESSMENT Student Number: (enter on the line below) Student Name: (enter on the line below) HC1021 INterpersonal and e-communication final assessmeNt Trimester 1, 2022 Assessment Weight: 50...

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FINAL ASSESSMENT Student Number: (enter on the line below) Student Name: (enter on the line below) HC1021 INterpersonal and e-communication final assessmeNt Trimester 1, 2022 Assessment Weight: 50 total marks Instructions: · All questions must be answered by using the answer boxes provided in this paper. · Completed answers must be submitted to Blackboard by the published due date and time. Please ensure you follow the submission instructions at the end of this paper. Purpose: This assessment consists of six (6) questions and is designed to assess your level of knowledge of the key topics covered in this unit. Lecture materials and resources used during your studies at Holmes Institute should be sufficient to guide your answers BUT if you consult any external resources be sure to cite correctly and list as references at the end of each question, using Holmes adapted-Harvard style. Question 1(7 marks) As an employer, it's important to identify office safety hazards and create a safe workplace. Sometimes, injuries happen at workplace. Occationaly, the injury is caused by the employer and the employee is threatened by the employer if they have intention to report the case to Work Affair organisation. Is this behaviour of the employer misconduct? In your opinion, what are the possible causes of this behaviour. Students are required to provide some examples to support their discussion. ANSWER: ** Answer box will enlarge as you type Question 2 (11 marks) You were selected by your company to take part in a meeting organised by a multinational companies about the impact of the recent global rise in fuel prices. The first presentation was delivered my a male CEO from Argentina, the second presentation was from a German male CEO and the third one was from an Australian female CEO. a) You noticed that the body language, gestures and facial expressions of these presenters are different. Based on the demographic information provided above, identify the key factors that might cause the differences between them and explain in detail the role of each factor. ANSWER a): b) Due to Covid-19 restrictions, the organisers decide to hold this meeting virtually instead of organizing onsite. In your opinion, what are the factors that will impact the quality of the meeting that organisers should have considered before making this decision? Students are required to provide at least one reference to support their discussion ANSWER b): Question 3 (7 marks) Each communication channel has different target audience. Target audience will impact the message choiced, delivery methods and the content. a) You are working for APPLE Company and you are required to communicate to customers about the New iPhone which will be released next month. Identify who is target audience of new Iphone and what is the message that you want to send to this audience group ANSWER a): b) If you have to make a choice, what is the approach that you would prefer to communicate to the target audience deductive or inductive. Provide the justification to your choice. Answer this question in 300 words with at least one reference supported. ANSWER: b) Question 4(11 marks) You have been offered a job in a digital content publisher in Australia. You are required to provide high quality publications. Based on the knowledge acquired from class, discuss the steps that you should take to ensure these publications are free from common errors. Provide example to support your discussion Answer this question in 300 words ANSWER: Question 5 (7 marks) The company has been receiving multiple complaints from customers about not answering their calls. You are asked by the manager to investigate the customers’ complaints. You decide to contact randomly some customers who registered their complaints and discover that the customers have been calling after 6:00pm when the company offices are closed. Based on your knowledge of e-communication, what would you recommend the company to do in order to address this issue? What are the specific guidelines you will follow to ensure your proposed solution works effectively? Answer this question in 250 words ANSWER: Question 6 (7 marks) Answer this question in 300 words (support your answer with one academic reference and non-academic or industry reference). 1. Every year, as a CEO of a company, you are required to write an annual formal report. In your opinion, what are the nesssary parts that you should mention in this report. Provide the justification for your choice ANSWER a): a) Give three examples of emotional terms that should be avoided in the report above. Briefly explain the main reasons why such terms should be avoided. ANSWER b): END OF FINAL ASSESSMENT Submission instructions: · Save submission with your STUDENT ID NUMBER and UNIT CODE e.g. LEA9870 HC1021 · Submission must be in MICROSOFT WORD format only · Upload your submission to the appropriate link on Blackboard · You have two attempts to submit your assessment with only the final submission being marked. Please ensure your submission is the correct document as special consideration is not given if you make a mistake. · All submissions are automatically passed through SafeAssign to assess academic integrity. HC1021 Final Assessment T1 2022
Answered Same DayJun 21, 2022

Answer To: FINAL ASSESSMENT Student Number: (enter on the line below) Student Name: (enter on the line below)...

Deblina answered on Jun 21 2022
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FINAL ASSESSMENT

Student Number: (enter on the line below)
Student Name: (enter on the line below)

HC1021
INterpersonal and e-communication
final assessmeNt
Trimester 1, 2022
Assessment Weight:     50 total marks
Instructions:
· All questions must be answered by using the answer boxes provided in this paper.
· Completed answers must be submitted to Blackboard by the published due date and time.
Please ensure you follow the submission instructions at the end of t
his paper.
Purpose:
This assessment consists of six (6) questions and is designed to assess your level of knowledge of the key topics covered in this unit. Lecture materials and resources used during your studies at Holmes Institute should be sufficient to guide your answers BUT if you consult any external resources be sure to cite correctly and list as references at the end of each question, using Holmes adapted-Harvard style.
Question 1                (7 marks)
As an employer, it's important to identify office safety hazards and create a safe workplace. Sometimes, injuries happen at workplace. Occationaly, the injury is caused by the employer and the employee is threatened by the employer if they have intention to report the case to Work Affair organisation. Is this behaviour of the employer misconduct? In your opinion, what are the possible causes of this behaviour. Students are required to provide some examples to support their discussion.
ANSWER: ** Answer box will enlarge as you type
The employer will be held responsible for this act because it is the sole responsibility of the employer to ensure that the organization has all the requirements for the health and the safety of the employees. The employer must effectively manage the workplace safety and make the workplace safe for the employees such that they do not suffer from any risks in the workplace. The employer should be aware about the condition of the plants and machinery such that they are safe to use and that the materials are stored safely and are handled effectively for the safety and health facilities in the work place. Moreover, the employer has threatened the employees to not to complain about the working conditions to the Work Affairs. The employer has not only failed to keep the working conditions safer, but was responsible for the accidents of the employees. This behavior is surely the misconduct of the employer.
Question 2             (11 marks)
You were selected by your company to take part in a meeting organised by a multinational companies about the impact of the recent global rise in fuel prices. The first presentation was delivered my a male CEO from Argentina, the second presentation was from a German male CEO and the third one was from an Australian female CEO.
a) You noticed that the body language, gestures and facial expressions of these presenters are different. Based on the demographic information provided above, identify the key factors that might cause the differences between them and explain in detail the role of each factor.
ANSWER a):
The differences in the body language, gestures and facial expressions are influenced by the genetic as well as the ethnic factors. The cultural background of the CEOs are particularly varied as they belong to seaparet nations. The ethnicity is also prominent from their physical charecteristics which makes their facial expression different from each other. Cultures of Argentina, Germany & Australia are completely different and subsequently the way in which people coimnmunicate from the different countries are also different. Argentines are more expressive and emotive and they tend to be friendlier attitude. They often interrupt when others are speaking and they are more contextual and passionate while presenting themselves. While Germans are quiet and direct and they are functionally purposed. They speak clearly and concisely to arrive stratight to a point. They are generally polite and avoid any sort of arguments. Australians are precise and they are more apparent when they communicate. These are the significant differences that were observed in their attitudes and physical expression.
b) Due to Covid-19 restrictions, the organisers decide to hold this meeting virtually instead of organizing onsite. In your opinion, what are the factors that will impact the quality of the meeting that organisers should have considered before making this decision? Students are required to provide at least one reference to support their discussion
ANSWER b):
The quality of the meeting on the virtual platform will be affected due to the viability and the interpersonal contact that the members and the participants will share in the meeting. The virtual meeting will not provide the scope of the members to personally come in contact with the participants hence there will be obvious communication gap among the participants in the meeting. Moreover, the disturbances in the online connections and the...
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