hello I need this assignment done
MGMT1201: Business Communication MGMT1201: Business Communication MGMT1201: Business Communication Assignment: Effective Business Message (15%) {Individual Assignment} Overview: Routine communication is common in organizations and typically deal with straightforward information. This day-to-day communication is some of the most important in establishing credibility and fairness. Your approach when delivering routine messages will influence how others evaluate your attention to detail, professionalism, and ability to communicate effectively. Deliverable: Write a routine message using proper email format in a Word document. Instructions: Planning 1. Write a business email based on the company your group has developed. You will address this email to your team members using their business email (fictitious). Your team members are expecting this email as you have previously discussed these concerns. 2. Choose the following questions and provide a solution in the form of a request email (see pg. 275 & 276 in the eTextbook). . How can your company accommodate communication and/or language differences within your company? Writing 3. Organize and structure your document using proper business email format. You can find a template in Format Examples (Resources Module 5). Be sure to choose the email format on the second page - not letter or memo format. This is a business email and should be professional. 4. Use Microsoft Word. Your assignment should be typed in 10 to 12-point font (Arial or Calibri), single spaced. 5. Include your company information. For example, your signature block should include your title, company address, your company email, your company phone, and the company logo your group developed. You can make a fake address, email and phone number. 6. The request email format includes: · Subject line specific to the request · Body of message: · Make request (solution to one of the questions below). · Provide rationale (how has the question been an issue for your company) o Provide solution (how will you address the issue) · Call to action (be specific in how the team members need to accept and/or implement your solution) · State goodwill (positive, “you” tone) 7. This assignment should be 350 to 550 words in length. Reviewing 8. Review and edit your email to ensure it meets the standards in the 7 C’s of Effective Communication. 9. Submit your Word document into the appropriate D2L Dropbox folder for this assignment. Do not email this document to your instructor. Your assignment will be evaluated in accordance with the Rubric attached. Rubric 7 C’s of Effective Communication Complete: · Appropriate length 350-550 words · Subject line is specific and appropriate for the content of the email · An effective request with a solution to the question · An effective rationale describing how the question has been an issue for your company · Appropriate call to action and specific in how the team members need to accept your solution · States appropriate goodwill through kindness and friendliness to maintain good relationships (pg. 276 & 350) · The appropriate method (indirect/direct) has been applied to the message (pg. 155156) · The audience needs, values and priorities have been considered (pg. 149) · All relevant information is included (problem and main objectives/goals) (pg. 155; 177) · All questions or constraints that the audience may have are answered (pg. 149) · The information provided is accurate (true, exact) (pg. 178) · The information provided is specific to the message (pg. 178) / 10 • APA citations and references are provided (for cited material) Concise: · Subject line is not more than 10 words (specific) or too short (1-2 words) (pg. 211) · Message/words are to the point (extra words removed) (pg. 179) · Appropriate length (350 - 550 words) · Paragraph length is controlled (20-30 words for small paragraphs/ 40 -80 words for typical paragraphs) (pg. 179-180) · Short and simple sentences (in most cases) (pg. 180-181) · No redundancy (i.e. same content/words repeated in sentences) (pg. 181-182) · Avoids empty phrases or wordy prepositional phrases (pg. 182) · Avoids adverbs Concrete: · Logic and reason are provided and build credibility in the message (no faulty logic, weak analogies, exaggeration, and unsupported generalizations) (pg. 157-159) · Credible research and data (recent, reliable and relevant) such as facts and figures support the message (pg. 397-398) · The information is well-organized (structured) and in a logical order (pg. 152-157) • Uses concrete and specific words to clarify the meaning (not vague and abstract) (pg. 178). / 5 Courteous: · Salutations can be formal or less formal depending on the audience and your relationship with them. Using a person’s name is considerate. · Complimentary closings in business typically include: Kind regards, Best regards, Thanks, Sincerely (note that the second word in Kind regards and Best regards is not capitalized) · Polite phrasing such as “thank you” and “please” · Professional and business appropriate (pg. 216-217) · Sincere and honest (not condescending, demeaning, rude, or hurtful) (pg. 218-220) Considerate: · Shows concern for others (avoids “I-voice”) and is written to the audience (“you approach”) (pg. 163-165) · Positive in tone (can-do, confident, positive traits, constructive terms) (pg. 161-163) · Includes benefits that are important to the audience, and considers readers values and priorities (pg. 149) · Culturally sensitive showing respect, recognizes and appreciates differences, uses gender neutral wording, avoids stereotypes, and shows empathy and trust (pg. 111135) / 2.5 Correct: • Subject line is like a heading where the first letter of each major word is capitalized, and there is no punctuation (unless it is a question or a complete sentence) (pg. 211) / 5 · All formal salutations use a colon (Dear Mr. Smith: ) and less formal salutations use a comma (Good Morning John, ). Salutations such as Good Morning or Good Afternoon – the first letter of each words are capitalized · Uses proper punctuation (eBook, Bonus Appendix BA 1) · Uses correct spelling and capitalization · Uses correct grammar · No incomplete or run-on sentences · Proper verb tense (past, present, or future) · Correct use of pronouns · APA references and citations are accurate Clarity (Written): · Date format – January 12, 2021 - Time format – 11:00 a.m. or 11:00 AM · The main objective of the message is clear (only one purpose) (pg. 152-156) · The message is supported with an opening, body and closing (emails/letters, memos) · Each paragraph begins with a topic sentence (pg. 152-156) · Uses action verbs where possible (pg. 183-184) · Uses active and passive voice appropriately (pg. 183-185) · Uses short and familiar words and phrases (plain, familiar language) (pg. 185) · Uses parallel language (consistent grammatical pattern) (pg. 186) · Avoids cliches, buzzwords and figures of speech (pg. 186-187) · Avoids “It is” and “there are” statements (pg. 187-188) · Uses articles (a, an & the) · Uses transition words to link phrases and sentences · Correct use of acronyms · Lists follow the guidelines in the 7 C’s document Clarity (Visual): · Return address and inside address are single-line spaced (not 1.5 or double linespaced) (pg. 213) · Signature blocks are single-line spaced (not 1.5 or double line-spaced) (pg. 213) · Logo is placed in the header or footer for a letter or memo. Logo is placed in the signature block for an email · Appropriate white space and margins around text and images (pg. 191) · Appropriate font, font size and colour are consistent throughout the document · Text alignment is left justified (no indention for paragraphs) · Headings and lists follow the guidelines in the 7 C’s document. / 5 Total / 27.5 V7 © Bow Valley College 2020 1 V7 © Bow Valley College 2020 1 V7 © Bow Valley College 2020 1