Please view the attached file for your reference.Operations Management ...

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Operations Management Assessment Task 3RMIT Classification: Trusted OMGT 1039 Assessment task 3 Assignment type: Research report, Individual Assignment Task: to conduct a literature review of a topic in operations management. Business organisations face increasing pressure to improve their performance. Operations Management can play an important role in achieving higher performance in any organisation. Operations managers deal with various problems such as inventory stockouts, late deliveries, quality problems etc. Addressing such issues would definitely improve the organisational performance. Therefore, it is imperative to know the current and future trends of main topics in Operations Management and the challenges they face in near future with an emphasis on the Australian context. In this assignment you are required to conduct a literature review of a topic in operations management. Below table shows a list of main topics that you can investigate for this assessment task: Main Operations Management Areas · Information technology and its role in Operations Management · Operations Management in healthcare · Outsourcing · Performance measurement · Quality control and quality metrics Note: If you are interested in any topic which is not listed above, you must first consult with your tutor to confirm your topic. · Suggested structure for your report: 1. Introduction In this section you need to give an overall view on your report in few paragraphs. Below are some suggestions what need to be included in this section. Please note you do not need to have a separate sub-sections or sub-headings in Introduction Section. · What is the topic? Definitions? · Brief background on the topic · Why is it important? · Structure of your report (in last paragraph) 2. Marking Criteria 1 … 3. Marking Criteria 2 … 4. Marking Criteria 3a… 5. Marking Criteria 3b… 6. Conclusion List of scholarly journals: Journal of Operations Management International Journal of Production Research Journal of Business Logistics International Journal of Production Economics International Journal of Operations and Production Management International Journal of Physical Distribution & Logistics Management Production and Operations Management Manufacturing and Service Operations Management Computers & Industrial Engineering Supply Chain Management: an international journal Logistics Information Management Journal of Manufacturing Systems Transportation Research Part E The International Journal of Logistics Management Journal of Supply Chain Management Journal of Cleaner Production Reference: Taylor, A. and Taylor, M., 2009. Operations management research: contemporary themes, trends and potential future directions. International Journal of Operations & Production Management. Vol. 29 No. 12, 2009 pp. 1316-1340 Marking criteria: 1. Extensive literature review on the chosen topic (regardless of the geographical context). (10 marks) 2. What are the current and future challenges around the chosen topic (regardless of the geographical context) (10 marks) 3. Current and future status of the chosen trend/challenge in Australia. Please discuss around the following questions: a. How and why do you think the chosen trend in Australia might or might not be different from other countries? (9 marks) b. What are the implications of the trend/challenge for Australia? (9 marks) 4. Developing and using tables, figures, and graphs to summarise the past research on the chosen topic (6 marks). You need to summarise the research that were conducted on your topic in past years (for example, last five or ten years). 5. Overall presentation of the assignment: Clarity of presentation and the sequence of the topics, Table of content, List of Figures/ Tables, List of References, Page numbering, Cover sheet, Appendix (if any) (6 marks) Important notes and tips: · For marking criteria 1, 2, and 3 please support your discussion using scholarly journal and conference articles, and government/industry reports. Also, please make sure that you show evidence when you claim something. For example, if you claim that operations practices in Australia are different from say, Malaysia you need to show the evidence. Maybe you say that it is obvious but please remember that you are writing an academic report, so your evidence can not be merely based on anecdotal evidence. You should refer to report, articles etc. as the evidence of your claims. · You can use any scholarly journals, conferences, government/industry report etc. however please note that you must use at least 10 research articles from any of scholarly journals listed in below table. For example, you can have 5 articles from Journal of Business Logistics and another 5 or 6 articles form Journal of Operations Management. Use Harvard referencing style. See below suggested list of journals. As this is an academic writing then using Wikipedia is not recommended. · Show the word count on the first page of your report. Stick with word limit. Words beyond limit will not be considered. Please also note that words limit does not include Executive summary, Table of content, reference list, appendix and coversheet. · All Submissions must be made through Canvas. Submission Instructions: · Download and complete the Assignment Cover Page template (See the assignment folder on Canvas) and attach it to your report. The cover page should appear on page 1 of your report. Resources: Additional library and learning resources are available to help with the assessment in this course Link to Assignment Support. Late work: All assignments will be marked as if submitted on time. Late submissions of assignments without special consideration or extension will be automatically penalised at a rate of 10% of the total marks available per day (or part of a day) late. For example, if an assignment is worth 20 marks and it is submitted 1 day late, a penalty of 10% or 2 marks will apply. This will be deducted from the assessed mark. Assignments will not be accepted if more than five days late, unless special consideration or an extension of time has been approved. Extensions and Special Consideration If your assessment preparation has been impeded by unforeseen circumstances (such as illness, injury, unexpected work commitments or carer responsibilities) you may be eligible for an extension. Requests for extensions must be emailed to the course coordinator at [email protected] at least one working day before the assessment deadline using the extension request form (available from the RMIT Extensions website – see link below). If you are seeking an extension on or after an assessment due date, or you require an extension of more than 7 days, you must apply for special consideration. This is a confidential process. Please see the RMIT extensions website for details regarding grounds for extensions and special consideration and the required supporting documentation.< end="" of="" document=""> 2

assessment-task-3-omgt1039-sem-1-2022-0bsmcveb.docx

Rochak · Accepted Answer

Information Technology and Its Role in Operations Management
Name of Student:
Table of Contents
	Content
	Page No.
	List of Figures/Tables
	1
	Executive Summary
	2
	1. Introduction  
	3 – 4
	2. Literature Review
	4 – 7
	3. Current and Future Challenges
	7 – 9
	4. Current and Future Status in Australia
	9 – 10
	5. Summary of Past Research
5.1 Information Technology in Manufacturing Industry
5.2 Old way of Operation Management vs. New Way of Operation Management 
5.3 Technology in Operation Management
	10
10 - 11
11 - 12
12 – 13
	6. Conclusion
	13- 14
	References
	15 – 16
	Appendix
	17
List of Figures/Tables
	Figures/Table
	Page No.
	Table 1
	Information Technology in Operations in Manufacturing Industry
	Table 2
	Old Way and New Way of Operation Management
	Table 3
	Information Technology in Operation Management
Executive Summary
In this report, the author has presented a detailed analysis of the topic ‘Information Technology and its role in Operation Management. The ITOM is one of the most important topics in Operation Management today and the same is looked at from the past research and the development which has been done in operation management over the last 2 decades. The author has presented a detailed literature review of all the research conducted to break down the development in the operation management industry.
1. Introduction
Information Technology means what are the technologies a firm/individual is using to perform operations. Operation Management on the other hand is the way the business practices create the highest level of efficiency.
In the recent years, the growth in Information technologies has been so fast that it is inevitable to be not used in any kind of operations, and operation management being one of the core elements of any organization which strives for efficiency is at the forefront to use and upgrade to new technology to become more and more efficient and effective. 
The word which is used for Information Technology in Operation Management is ‘ITOM’, which stands for Information Technology Operation Management. Information Technology Operation Management (ITOM) refers to the management of the technology infrastructure at a company level as well as the individual applications, tasks, etc. 
Information Technology Operation Management started in the last century by companies to become more and more efficient and since then the technology has been a part of various industries to bring the highest level of efficiency to the industry. Information Technology is so important in operation management because managing operations of firms which are so developed and diversified and have hundreds and thousands of employees is not an easy task therefore information technology integrates all the tasks and gives the management and other personnel the information which is required to make an informed decision related to any activity effectively and efficiently. The other major role that Information Technology plays in operation management is that the organisations with the help of information technology (IT) are:
· Reduction in the cost of operations and other inputs
· Improvement in the delivery process 
· Improvement in the quality with decreasing level of defects
· Customized service to customers
Technology is important in every aspect of our life and operation management being one branch which takes care of all the operations is highly dependent on technology because of the benefits the technology provides to the operations management by improvement in the process and bringing more efficiency to the already existing processes by improving them or recommending a change in the processes.
This report talks about various aspects of operation management from an information technology point of view including the importance of technology in operation management, past studies conducted in the same, and the current and future challenges which operation management will face because of the inclusion of technology, the current and future status of the same in Australia. Lastly, the report gives us a summary of the past research to see how information technology became an integral part of operations management. The report will end with a conclusion, and references to the journals, articles or any other source which has been used.
2. Literature Review
Operation Management has evolved a lot in the past years, and it is expected this will keep evolving as we keep finding new ways to optimise the industries. Also, the past research has always been effective to study the impact of various changes to operation management, and therefore here we are analysing the past research on various industries relating to operation management and information technology to see what changes have occurred and what recommendations have been provided by the authors for upcoming new changes. 
1. The future of Operations Management: An Outlook and analysis (Gunasekaran and Ngai 2012)
Managing operations at all levels in various industries have been evolving over the years and it has evolved the most after the introduction of technology in each of these industries (i.e., manufacturing and service organisation). Globalisation across the world has made the market more competitive and therefore compelling the organization to introduce new and efficient enterprise operating systems to be competitive with other players in the industry both in the country and on a global level. Manufacturing industries have become service oriented because of the increase in service related activities in manufacturing. Profile of most of the service industries companies has also changed with the introduction of new technologies, globalization and outsourcing. Outsourcing has played a major role in the operation management of any industry because most of the companies in the developed nations have outsourced the complex works to the developing nations to both save costs and time, and new investment which would be required otherwise to complete the work in hand.
2. Using Information Technology to leverage transport and logistics service operations in the supply chain (Hoek 2002)
With the studies in the 20th century, it is made clear that technology and operation management has a lot of synergies between them, therefore with the focus on the supply chain which is more focused on operation management the role of technology needed to be studied, and therefore in this paper, Hoek tried to find the relationship between information technology and operation management in the supply chain industry. The author further explains that in the field of third-party logistics operations in the supply chain, technology is one of the most critical factors which has given the industry a rise. This rise is part of the industry because of a more targeted service offering to the consumers. The finding from the paper shows that the existing operation management in the transport and logistics services are mostly on the lines of traditional transport where the warehouse services are provided,

Operations Management XXXXXXXXXXAssessment Task 3RMIT Classification: Trusted OMGT 1039 Assessment task 3 Assignment type: Research report, Individual Assignment Task: to conduct a literature review...

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