A billing error at SeeMoji (3838 Livernois, Troy, MI XXXXXXXXXXhas been brought to your attention. On January 4, a customer (Judy Baley, 20100 Pleasant St., Miami, FL XXXXXXXXXXpurchased a $1 10-pack...

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PRACTICE POINTS: LETTER


To practice letter format, download the file below and write a short letter in block format using the details provided.




A billing error at SeeMoji (3838 Livernois, Troy, MI 48083) has been brought to your attention. On January 4, a customer (Judy Baley, 20100 Pleasant St., Miami, FL 15789) purchased a $1 10-pack of emojis but was charged $100 due to a temporary glitch in the system. Write a letter to the customer explaining that the error occurred and has been corrected. The customer should see the $100 credit and new charge for $1 on her credit card statement. Apologize for the error and thank her for her for her business. Use correct block style letter format as shown on the other attachment “Sample Business Letter Format”. Include: SeeMoji’s name and address (single spaced) Date Judy Baley’s name and address (single spaced) Dear Ms. Baley: One or two single spaced paragraphs (with a blank line in between paragraphs) Sincerely, Your Name NOTE: If you have difficulty single spacing, check the SPACING option in the PARAGRAPH menu in Word. Make sure both boxes are set to 0: ~ SAMPLE BUSINESS LETTER FORMAT ( Include your name and contact information at left margin or centered depending on letterhead for specific companies. )Jane Doe Director, Claims ABC Services 12345 Main St. Troy, MI 48083 ( Include da te with spacing above and below adjusted to center letter. ) April 15, 2021 ( Include name and contact information of the pers on receiving letter. )John Adams Claims Specialist XYZ Corporation 6789 Oak St. ( Include greeting with courtesy title (Mr., Ms., Dr.) followed by colon. )Troy, MI 48083 Dear Mr. Adams: Natusztpe rspicia sjerror sit voluptatem accusa ntiumdolo remquelaumrem aperiam, eaqps amagnidot. Ttperssjerror sit voluptatemacc dolore antium, totam rem aperiam, edoloreseos qui. Ttperspiciatis natusjerror psit volupta temaccusantium doloremqu tium, totam rem aperiam Eeaqueipsamt. Sincerely, ( Leave four blank lines after the closing for your signature. ) Jane Doe Director, Claims ( Use Enclosure if additional document/s included. ) Enclosure 1/19 1 7 11
Answered Same DayJul 05, 2021

Answer To: A billing error at SeeMoji (3838 Livernois, Troy, MI XXXXXXXXXXhas been brought to your attention....

Sumita Mitra answered on Jul 06 2021
142 Votes
1
Mohammed Abbas
Senior Manager, Claims
SeeMoji,
3838 Livernois,
Troy, MI 48083
July 6, 202
1
Judy Baley,
20100 Pleasant Street,
Miami, Florida 15789.
Sub: Information pertaining to billing error due to technical glitch.
Dear Ms. Baley:
This is to inform you with regret that there has been a billing error at our end due to a technical glitch in our...
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