Review the following lectures: Employee Value-Investment Perspective HR and Corporate Social Responsibility HR - Employee Value & Investment Perspective Human Capital, Metrics, and Value HR and...

Part 1: Organization Overview
By the virtue of this research, I have performed extensive analysis on ABC Ltd. I have selected this company because I have worked her for 7 long years and know how different processes are implemented in the background. ABC is a high-tech service-based organisation that has its presence in more than 48 countries and massive client-based that includes Fortune500 and Fortune100 companies. It enables its clients and partners to reimagine their business for cutting edge business dynamics. It focuses a strong employee culture that builds on creativity and innovation. The company invest heavily on its R&D, service and delivery centres as well as innovation labs. ABC is source of livelihood of more than 1,50,000 employees who are been referred as Ideapreneurs who are spread across the geographies of 48 countries. Essentially, the business model for ABC is differentiation offering customised Infra and Cloud services to its client yet at competitive prices relative to other players in market.
Vision of ABC Technologies
Together we help in building the enterprises of tomorrow.
Mission of ABC Technologies
To develop a world with strong information technology that offers services and solutions to the customers that enables them to grow their business with innovation and cutting-edge technology.
Part 2: CEO Interview & Summarize CEO Reponses
· How can business build competitive advantage in this VUCA world?
· Can you explain the current landscape of the industry in which ABC is operating?
· What are key pain areas that ABC needs to work upon in order to build strong competitive advantage
· How can HR enable the business to develop intellectual capital that forms the core of the industry?
Summary of the Interview with CEO
Overall landscape of IT industry is been attributed by intense rivalry and competition. There are many firms that have entered into the market that makes it challenging to differentiate the services based on the client requirement. With strong leadership and intellectual capital, ABC has pivoted their business strategy based on external environment and market dynamics. For instance, investment on Digitization to emerge Analytics, social media and Cloud Services outsourcing.
There are many problems associated with the business of ABC not only in the domestic market but also in the global industry. It is India's fourth-largest software and service exporter who is now facing issues because of massive competition in the market. The growth of business can be compromised since there are many new start-ups that are entering in this space. Furthermore, the quantum of employee-base that ABC supports is large making the bottom-line shrink relative to a mobile industry.
Second major issues and business challenge that ABC is facing is slow decision making because of highly bureaucratic nature of the work-culture. Due to their slow decision-making process the company has missed many business opportunities like late entrant in the 5G space. The industry in which ABC is operating is highly dynamic and volatile. Hence, it is important to be innovative and grab the first mover advantage.
Business Flow Process
In order to appropriately manage a business effectively, a data framework is fundamental as it can enhance operations, decision making,...