You might think that processes are unimportant or that they are a minor part of business operations. This is far from true. Companies need processes in every aspect of their operations to maintain...

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You might think that processes are unimportant or that they are a minor part of business operations. This is far from true. Companies need processes in every aspect of their operations to maintain efficiency and the highest probability of success. Evolving processes is not an easy task and requires detailed knowledge of the company's operations, behaviors, and products. In their article,


Case Study: Solutions in Practice


, Sinha and Srinivas (2020) provide insight on how to apply business process reengineering (BPR).









Read the case study and answer the following in a 1-2 page response:














  • Select a business of your choice to which you want to apply the BPR concept.











  • Apply the five-step process mentioned in the Sinha article to the process that you want to change in the company.











  • Provide concluding remarks about evaluating your application of the BPR.











  • Use two sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source slide at least one time within your assignment. Please see the attached rubric tol








Criteria Apply the five-step process mentioned in the Sinha article on the process that you want to change in the company. Provide concluding remarks about evaluating your application of the BPR. Use two sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source slide at least one time within your assignment. Clarity, writing mechanics, and SWS formatting requirements. Ratings 44 t0 >39.6 pts Exemplary Thoroughly applied the five-step process mentioned in the Sinha article on the process that you want to change in the company. 49.5 to >44.55 pts Exemplary Thoroughly provided concluding remarks about evaluating your application of the BPR. 5.5to0 >4.95 pts Exemplary Exceeds the required number of references; all references are high quality choices. 11t0>9.9 pts Exemplary 0-2 errors present. 39.6 to >35.2 pts Competent Satisfactoril y applied the five-step process mentioned in the Sinha article on the process that you want to change in the company. 44.55 to >39.6 pts Competent Satisfactoril y provided concluding remarks about evaluating your application of the BPR. 4.95to0 >4.4 pts Competent Meets the required number of references; all references are high quality choices. 9.9t0>8.8 pts Competent 3-4 errors present. 35.2to >30.8 pts Satisfactory Partially applied the five-step process mentioned in the Sinha article on the process that you want to change in the company. 39.6 to >34.65 pts Satisfactory Partially provided concluding remarks about evaluating your application of the BPR. 4.4t0>3.85 pts Satisfactory Does not meet the required number of references; some references are poor quality choices. 8.81t0>7.7 pts Satisfactory 5-6 errors present. 30.8 to >26.4 pts Needs Improvemen t Insufficiently applied the five-step process mentioned in the Sinha article on the process that you want to change in the company. 34.65 to >29.7 pts. Needs Improvemen t Insufficiently provided concluding remarks about evaluating your application of the BPR. 3.85t0>3.3 pts Needs Improvemen t Does not meet the required number of references; all references are poor quality choices. 7.7 to >6.6 pts Needs Improvemen 7-8 errors present. Pts 26.4to0 >0 pts Unacceptabl e Did not submit or incompletely apply the five-step process mentioned in the Sinha article on the process that you want to change in the company. / 44 pts 29.7 to >0 pts Unacceptabl e Did not submit or incompletely provided concluding remarks / 49.5 pts about evaluating your application of the BPR. 3.3t0>0 pts Unacceptabl e No references provided. / 5.5 pts 6.6 to >0 pts Unacceptabl © / 11 pts More than eight errors present.
Answered 2 days AfterApr 30, 2024

Answer To: You might think that processes are unimportant or that they are a minor part of business operations....

Sandeep answered on May 03 2024
5 Votes
In the Sinha article, the five-step process for Business Process Reengineering (BPR) is outlined as follows:
· Develop Vision and Objective
s:
· Identify Processes to Reengineer:
· Understand and Measure Existing Processes:
· Redesign Processes:
· Implement and Monitor Changes.
Let's consider applying Business Process Reengineering (BPR) concepts to a retail business, specifically a large department store chain called "SuperMart."
SuperMart is a large department store chain facing challenges in its operations, including long checkout lines, inventory management issues, and declining customer satisfaction:
SuperMart's Current Checkout Process:
Customer Selection:
· Customers select items and proceed to the checkout area.
Checkout Process:
· Customers queue in checkout lines.
· Cashiers scan items and process payments.
· Baggers pack items, and customers collect their purchases.
Customer Experience:
· Long wait times in checkout lines.
· Customers often experience frustration due to delays.
· Limited flexibility in payment options.
Challenges Necessitating Implementation of BPR:
Long Wait Times:
· Average checkout wait time is currently 10-15 minutes, leading to customer frustration.
· High customer traffic during peak hours exacerbates waits times.
Inefficiency in Checkout Process:
· Inefficient scanning and payment processes lead to delays.
· Manual bagging...
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